{
    "success": true,
    "data": {
        "id": 1915860,
        "msgid": "strong-it-foundation-key-to-optimising-ai-investment-returns-says-expert-1786549822",
        "date": "2026-08-12 20:48:19",
        "title": "Strong IT Foundation Key to Optimising AI Investment Returns, Says Expert",
        "author": " ",
        "source": "GALERT",
        "tags": "",
        "topic": "Technology",
        "summary": "Adopting artificial intelligence does not automatically guarantee profit or efficiency gains for Indonesian companies, with only 10% of CEOs successfully leveraging AI for both revenue growth and cost reduction. Technology experts emphasise that a robust IT foundation, quality data, and proper governance are critical to translating AI investments into measurable business outcomes. Companies are advised to focus on foundational readiness and relevant use cases rather than adopting AI indiscriminately.",
        "content": "<p>The adoption of artificial intelligence (AI) in Indonesia continues\nto increase, but investment in the technology does not automatically\nyield profit or cost efficiency. Data indicates that only around 10% of\nCEOs in Indonesia have successfully leveraged AI to both increase\nrevenue and reduce costs simultaneously, while the majority of companies\nonly achieve one of these benefits.<\/p>\n<p>Hanief Bastian, Technical Manager at ManageEngine Indonesia, stated\nthat the success of AI investment is heavily dependent on the readiness\nof the information technology (IT) foundation, data quality, governance,\nand the company\u2019s ability to integrate AI into its business processes.\n\u201cAI does not automatically make a company profitable. The issue is how\ncompanies transform AI investment into measurable business outcomes, not\njust additional operational costs,\u201d he said.<\/p>\n<p>According to Hanief, successful AI metrics include increased\nproductivity, which can be translated into financial value, and improved\ncustomer satisfaction through technologies like AI chatbots. He noted\nthat the group of CEOs who successfully optimise AI do so not because of\nmore advanced models, but due to a strong IT foundation and good data\ngovernance. A robust IT foundation, featuring end-to-end visibility and\nsecurity, allows the return on investment (ROI) from AI to be measured\nand optimised.<\/p>\n<p>Hanief highlighted a common mistake where companies adopt AI without\na thorough assessment of their technological, process, and human\nresource readiness. \u201cNot every use case requires AI. Organisations must\nensure the use case is suitable and provides added value,\u201d he said. When\nselecting an AI use case, companies must weigh the business impact\nagainst the significant investment in infrastructure and high-capacity\ncomputing resources required.<\/p>\n<p>He suggested simple metrics to measure AI ROI, such as time-to-value,\ncost savings, productivity increases, and potential losses prevented,\nparticularly in cybersecurity. Addressing concerns that AI merely adds\ncosts and hinders innovation, Hanief argued that when applied correctly,\nAI can expand imagination and accelerate innovation. He stressed that as\nbusiness expansion increases operational complexity and cyber risks, a\nstrong IT foundation with cross-system visibility is essential to\nmitigate risks and speed up integration.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/strong-it-foundation-key-to-optimising-ai-investment-returns-says-expert-1786549822",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}