{
    "success": true,
    "data": {
        "id": 1149529,
        "msgid": "sony-responds-to-complaints-1447893297",
        "date": "2005-03-05 00:00:00",
        "title": "Sony responds to complaints",
        "author": null,
        "source": "",
        "tags": null,
        "topic": null,
        "summary": "Sony responds to complaints Responding to Pieter Johannes' letter Sony's sorry after-sales service (The Jakarta Post, Feb. 25), we would like to inform Johannes that relevant parties in Sony Singapore have been alerted about the issue and have already been in contact with him. After verification by Sony Singapore with the dealer concerned, the Johannes purchase was covered by Singapore local warranty, although there was an option for overseas warranty coverage.",
        "content": "<p>Sony responds to complaints<\/p>\n<p>Responding to Pieter Johannes' letter Sony's sorry after-sales <br>\nservice (The Jakarta Post, Feb. 25), we would like to inform <br>\nJohannes that relevant parties in Sony Singapore have been <br>\nalerted about the issue and have already been in contact with <br>\nhim.<\/p>\n<p>After verification by Sony Singapore with the dealer <br>\nconcerned, the Johannes purchase was covered by Singapore local <br>\nwarranty, although there was an option for overseas warranty <br>\ncoverage. Such warranty is known as VAIO Overseas warranty<br>\n(VOS), which has to be purchased and covers certain designated <br>\ncountries, excluding Indonesia. Detailed explanations of VOS can <br>\nbe found at the following URL:  http:\/\/vaio- <br>\nonline.sony.com\/sg\/vaio\/Accessories\/VOS-3701-<br>\nSG_detail0.html<\/p>\n<p>RAYMOND GANI<br>\nCRM Department Head<br>\nSony Customer Information Center<br>\nPT. Sony Indonesia<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/sony-responds-to-complaints-1447893297",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}