{
    "success": true,
    "data": {
        "id": 1863838,
        "msgid": "social-affairs-ministry-commits-to-cutting-social-aid-processing-time-1784210167",
        "date": "2026-07-16 19:47:55",
        "title": "Social Affairs Ministry Commits to Cutting Social Aid Processing Time",
        "author": "",
        "source": "ANTARA_ID",
        "tags": "",
        "topic": "Social Policy",
        "summary": "The Ministry of Social Affairs has pledged to streamline bureaucratic verification and shorten the processing time for social assistance distribution. The commitment follows public complaints about lengthy administrative procedures, despite the Handayani Centre achieving a high public satisfaction index of 89 in 2025. The centre aims to improve efficiency across all its services, including case response, psychosocial therapy, and vocational training.",
        "content": "<p>The Ministry of Social Affairs, through its Technical Implementation\nUnit (UPT) Handayani Centre, is committed to shortening the duration of\nbureaucratic handling and verification to accelerate the distribution of\nsocial assistance to beneficiaries. Head of the Handayani Centre at the\nMinistry of Social Affairs, Hisyam Cholil, stated in Jakarta on Thursday\nthat the certainty of accelerated service is one of the main\nrecommendation points from the Public Consultation Forum (FKP) held\ncentrally in Bambu Apus, Cipayung, East Jakarta. \u201cThe public are\ncustomers who feel the benefits of services, so this constructive input\nand criticism is a trigger for us to provide much faster and better\nservice,\u201d he said. He explained that timeliness of handling is an\nimportant aspect that directly intersects with the urgent needs of the\ncommunity on the ground, especially in terms of fulfilling social\nrights. Head of the Administrative Subdivision of the Handayani Centre,\nIka Ayudya Pratiwi, acknowledged that the administrative procedures for\nhanding over social assistance have been complained about by the public\nfor being considered too time-consuming. \u201cOf the eight services we have,\nthe aspect of handling time is indeed something that still needs to be\nimproved regarding the flow of procedures for receiving social\nassistance,\u201d she said. According to her, these complaints arise because\nthe handling flow must go through several tiered stages, starting from\nthe entry of application data, the factual verification process in the\nfield, to the administrative process of handing over assistance. This\nduration obstacle is a major highlight, even though in the 2025 Public\nSatisfaction Survey (SKM), the Handayani Centre generally achieved a\nfairly high public satisfaction index with a score of 89. In addition to\nshortening case response times, she added that the Handayani Centre also\npromises to continue improving efficiency in seven other main service\nunits, including decent living fulfilment, childcare, psychosocial\ntherapy, and vocational training in each service area.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/social-affairs-ministry-commits-to-cutting-social-aid-processing-time-1784210167",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}