Samson movers responds<\/p>\n
This is in response to Rohayu's letter in The Jakarta Post,
\non Sept. 24, titled Samson's weak removal service, and we wish to
\nexplain the true side of the story.<\/p>\n
I came to know Ayu (Rohayu Kutep the wife of Nasser Wahab)
\nwhen she called our office to move her things from Kemayoran
\nApartment to Taman Rasuna Apartment in Kuningan. I told her that
\nwe would need to survey her apartment in order to quote, but she
\nrejected saying that she had not many things since the apartment
\nshe stayed in was small and at the most she will only require one
\ntruck load.<\/p>\n
From the information she gave I told her that it would cost
\naround Rp 1.5 million for the move and that for packing it would
\nbe an addition of Rp 250,000 per m3. She asked for a price
\nreduction to Rp 1.1 Million and since her things had already been
\npacked there was no need for packing.<\/p>\n
On Friday of Sept. 5 at around 8 p.m. Ayu called me telling me
\nthat there was a possibility that she will need us to move her.
\nOn the next day, Saturday, at 9:30 a.m. I called her and said
\nthat we could not take her job as our trucks were broken and our
\nmoving crews were not available. Ayu however begged us to survey
\nher apartment and at the same time move her out on the same day.
\nAt last with a heavy heart I and Tedja my colleague agreed to
\nhelp, and since our truck were unavailable we rented an outside
\ntruck.<\/p>\n
We were shocked to see her things they were more than a truck
\nload and further she insisted us on packing which was never in
\nthe agreement. We started packing at 3:30 p.m. on Saturday and
\nfinished only on the next day Sunday, non stop. All the while she
\nand her husband Naseer kept swearing and using abusive words
\nagainst us.<\/p>\n
We did not even have the time to rest as they were yelling
\naway. When I told Ayu and Nasser Wahab that they would need to
\npay an extra Rp.400,000 for an extra truck load he refused saying
\nthat they were within our professional responsibility.<\/p>\n
To cut the story short, the experience with them was a
\nnightmare which we will never forget. They paid us only Rp
\n600,000 and refused to pay the remainder of Rp 500,000 claiming
\nthat they lost a lamp, a small piece of carpet and had something
\nbroken.<\/p>\n
ANDRE
\nSamson Movers
\nJakarta<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/samson-movers-responds-1447893297",
"image": ""
},
"sponsor": "Okusi Associates",
"sponsor_url": "https:\/\/okusiassociates.com"
}