Role awareness is quite necessary in any organizations<\/p>\n
A.B. Susanto, The Jakarta Consulting Group, Jakarta<\/p>\n
One of the keys to allow a member of an organization to
\ncontribute significantly to the organization is to understand his
\nrole and then play it the best way he can. We know that in
\ncarrying out an activity, an organization is based on a process
\nthat links one part and the other in a well-arranged system. This
\nmeans that an organization is made up of individuals undertaking
\ncertain activities harmoniously, just as in an orchestra. The
\npiano player in an orchestra knows well what to play. The
\nviolinist, the flutist and other musicians know their own roles
\nwell and, based on the direction from the conductor, they produce
\nharmonious music.<\/p>\n
Organization is very much the same. Each member of an
\norganization must understand their own role in the harmonious
\nmovement of an organization. In an organization there is a
\nstructure, with positions occupied by individuals. In a position
\nor status there is a certain behavior that the status holder must
\nassume. This is what is known as a role. A role is often broader
\nthan just the description of a position. In a description of a
\nposition, details of activities of a position are given and also
\nhow this position relates to other positions in an organization.
\nA role has a significance of a broader scope because it is not
\nrelated only to formal matters but also to informal ones.<\/p>\n
In every role, there is role expectation, which is a hope for
\nan attitude which the role player assumes in the situations faced
\nin organizational life. At first, role expectation is reflected
\nwhen someone joins a working environment. When he first becomes a
\nmember in this environment, he will feel a psychological contract
\ndepicting an agreement about the expectations desired by the
\nemployer and other employees.<\/p>\n
In a discussion on role awareness, it is very important to pay
\nattention to someone's point of view about how he must act and
\nbehave in a particular situation (individual role perception),
\nwhich will be very much influenced by someone's background, the
\nvalues he believes in and his education. If this individual role
\nperception differs with the group's role perception, consequently
\nthere will be disharmony in teamwork.<\/p>\n
What must not be missed in relation to role awareness is role
\nidentity. Role identity is an attitude or behavior consistent
\nwith the role one plays. In a particular situation, an individual
\nmust have the ability to read the changes in his role, and in
\nthis way he will quickly make an adjustment and change the
\nidentity of his role. Take, for example, a salesman promoted to
\nthe position of sales supervisor. He must change the identity of
\nhis role and also change his behavior in relation to his fellow
\nsalesmen as they are now his subordinates. A change in the
\nidentity of a role followed by a change in position laterally and
\nvertically often gives rise to unsteadiness and puts someone in
\nan awkward situation. A change in improper behavior will also
\nproduce a similar result.<\/p>\n
What must be a source of alertness is role ambiguity, a
\nsituation in which it is not clear what must be achieved, and
\nwhat rights, obligations and authority one may possess to do a
\njob that suits one's position. This may lead to a low level of
\noccupational satisfaction and job inefficiency.<\/p>\n
In reality, an individual plays a multiple of roles so that it
\noften happens the demand of each role clashes and the result will
\nbe role conflict within the individual concerned. Some of the
\nrole conflicts that may come out are a person-role conflict (if
\nsomeone's daily needs conflict with his viewpoint of life, an
\nintra-role conflict (resulting from a different expectation for a
\nparticular role) and an inter-role conflict (resulting from
\nseveral roles played simultaneously).<\/p>\n
The role that an individual plays in an organization is
\nactually more important than its position in the organization.
\nSo, if an employee has an enhanced role awareness and prioritizes
\nthe fulfillment of the role, he or she may have a better career.<\/p>",
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