Despite this, drivers also harbour concerns about the emergence of\n\u2018loopholes\u2019 in other costs deliberately increased by the platforms.\nTherefore, drivers are urging the government not to focus solely on the\ncommission cut figure but also to monitor ancillary service fees that\nare often non-transparent.<\/p>\n
Isa (49), a Grab driver, admits to having mixed feelings. On one\nhand, he is grateful that drivers\u2019 aspirations have finally been heard.\nOn the other, he is sceptical that platforms will simply relinquish\nprofits so easily.<\/p>\n
\u201cTo be honest, I both believe and don\u2019t believe it. I believe it in\nthe sense that I thank the government for responding after three years\nwhen we\u2019ve wanted this 20 percent cut to be lowered,\u201d he said when met\nin South Jakarta on Saturday (2\/5\/2026).<\/p>\n
\u201cBut after the Presidential Regulation (Perpres), there have been\nmany issues from observers and people who understand online transport\ncommunications\u2014they\u2019re starting to think, including us, that while this\nis being lowered, there\u2019s another side that\u2019s being raised,\u201d Isa\ncontinued.<\/p>\n
One loophole, according to him, is the platform service fee outside\nthe platform cut. He mentioned that the service fee charged to consumers\nlacks clear indicators.<\/p>\n
\u201cSo the customer still pays, say, Rp 28,000, they will still pay Rp\n28,000. And we will still receive that amount because the fee they\nraise,\u201d Isa explained.<\/p>\n
Therefore, he is asking the government to also monitor the entire\nsystem from the platforms. The goal is to prevent loopholes that\nultimately burden drivers again.<\/p>\n
\u201cNow this fee is the problem; sometimes we don\u2019t know how they set\nit, it\u2019s like they do whatever they want. Sometimes Rp 3,000, sometimes\nI once had a passenger up to Rp 10,000, sometimes Rp 5,000. We don\u2019t\nunderstand the calculations,\u201d Isa stated.<\/p>\n
He also hopes that the issued Perpres is truly detailed and closes\nmanipulation loopholes by platforms. Because drivers want prosperity,\nbut platforms must also remain operational.<\/p>\n
\u201cBut don\u2019t let this Perpres pressure business owners either, which\nI\u2019m also a bit worried about. There\u2019s concern that business owners might\nget angry or something, leading them to flee abroad and so on; that also\nneeds to be considered,\u201d Isa added.<\/p>\n
\u201cSo don\u2019t just do whatever we want, no. We must consider them\n(platforms) too. They also have to use technology with GPS and all that\ncosts money. There should be a win-win solution,\u201d Isa hoped.<\/p>\n
Similar concerns were voiced by Gojek driver Andrianto (33). He\nmentioned that in previous experiences, whenever there were regulatory\nchanges or mass actions, platforms tended to roll out new programmes\nthat ultimately cut drivers\u2019 income indirectly.<\/p>\n
\u201cIf the impact is good for drivers, that\u2019s fine actually. But\nsometimes if it\u2019s changed around like that, we\u2019re afraid there might be\nnew programmes again,\u201d Andrianto said.<\/p>\n
He gave the example of the current \u2018langganan gacor\u2019 programme, where\ndrivers must pay a certain fee to be prioritised for orders.<\/p>\n
\u201cWe\u2019re cut Rp 20,000 a day. Imagine, a month Rp 600,000. That\u2019s\nenough to pay rent or buy milk for the kids. The platform raises service\nfees to customers, prices go up, but we drivers still get the same\namount,\u201d he revealed.<\/p>\n
Therefore, he hopes the government supervises so that this 8 percent\ncut is pure without additional burdensome fees that affect drivers as\npartners or consumers.<\/p>\n
\u201cIf it\u2019s implemented properly like that, 8 percent for the platform,\n92 percent for drivers, no extras, that\u2019s beneficial for drivers,\u201d he\nadded.<\/p>\n
\u201cWhat drivers fear is that customers might flee if the platforms mess\naround with it,\u201d Andrianto concluded.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/ride-hailing-drivers-concerned-about-loopholes-in-additional-costs-regarding-8-app-cuts-1777708281", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }