{
    "success": true,
    "data": {
        "id": 1657707,
        "msgid": "religious-affairs-minister-use-digitalisation-to-optimise-services-during-wfh-1775641879",
        "date": "2026-04-06 11:10:48",
        "title": "Religious Affairs Minister: Use Digitalisation to Optimise Services During WFH",
        "author": "",
        "source": "TEMPO_ID",
        "tags": "",
        "topic": "Regulation",
        "summary": "Indonesia's Minister of Religious Affairs, Nasaruddin Umar, has instructed all units within the ministry to ensure public services remain optimal during weekly Work From Home (WFH) arrangements for civil servants, emphasising the use of digitalisation to maintain accessibility and quality. This directive aligns with a broader government policy aimed at saving fuel amid global oil price volatility and accelerating digital governance transformation. Essential services, such as marriage registrations and religious activities, must remain available and inclusive for vulnerable groups, with clear information dissemination to the public.",
        "content": "<p>Minister of Religious Affairs Nasaruddin Umar has instructed all\nranks within the Ministry of Religious Affairs to ensure that public\nservices continue to operate optimally during Work From Home (WFH) for\nCivil Servants every Friday.<\/p>\n<p>The government has implemented a WFH policy for Civil Servants\nthrough Circular Letter of the Minister of PAN-RB Number 3 of 2026\nregarding the implementation of official duties for Civil Servants in\nsupport of accelerating the transformation of government governance.<\/p>\n<p>\u201cPublic services are the top priority. Adjustments to the work\nsystem, including WFH, must not reduce the quality of services. Services\nmust remain present, easily accessible, and of high quality for the\npublic,\u201d said Nasaruddin Umar on 4 April 2026, quoted from his official\nstatement.<\/p>\n<p>The instruction applies to all work units of the Ministry of\nReligious Affairs at both central and regional levels, with the aim of\nmaintaining the quality of services to the public. Nasaruddin stated\nthat the technical arrangements for implementing WFH are left to the\nleaders of each work unit, taking into account the characteristics of\ntasks and types of services.<\/p>\n<p>However, leaders of work units are still required to ensure that\nessential services that directly impact the public, such as marriage\nregistration, legalisation of marriage books, and other religious\nservices, remain available and accessible.<\/p>\n<p>Nasaruddin Umar also encouraged the optimisation of information\nsystem technology in public services within the Ministry of Religious\nAffairs. \u201cThe use of technology must be the solution to maintaining\nservice quality. Digitalisation of services needs to be continuously\nstrengthened so that the public remains served without obstacles,\u201d he\nsaid.<\/p>\n<p>He also requested that each work unit ensure that service information\nis clearly conveyed to the public. According to him, both online and\noffline services must still meet the established quality and time\nstandards. \u201cTransparency of information is key. The public must receive\nservice certainty, even with work system adjustments,\u201d he said.<\/p>\n<p>In addition, Nasaruddin requested that leaders of work units ensure\npublic services remain inclusive and friendly to all segments of\nsociety, including vulnerable groups such as people with disabilities,\nthe elderly, pregnant women, and children.<\/p>\n<p>The government has officially implemented a Work From Home policy\nonce a week for civil servants. This WFH implementation is a fuel-saving\nmeasure amid global oil price fluctuations due to the war between the\nUnited States and Israel against Iran.<\/p>\n<p>Coordinating Minister for the Economy Airlangga Hartarto announced\nthe WFH implementation during an official visit to Seoul, South Korea.\n\u201cThe implementation of Work From Home for Civil Servants in central and\nregional agencies is carried out for one working day per week,\u201d said\nAirlangga, quoted from the Presidential Secretariat\u2019s broadcast,\nTuesday, 31 March 2026.<\/p>\n<p>The WFH scheme is regulated through a circular letter from the\nMinister of State Apparatus Empowerment and Bureaucratic Reform as well\nas the Minister of Home Affairs. This policy, according to Airlangga,\nalso aims to encourage digital-based government governance.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/religious-affairs-minister-use-digitalisation-to-optimise-services-during-wfh-1775641879",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}