Electric commuter train (KRL) sets on the Red Line, manufactured by\nstate-owned PT Industri Kereta Api (Persero), or INKA, have encountered\nproblems again, prompting complaints from commuters.<\/p>\n
KAI Commuter said seven Red Line services, also known as the Bogor\nroute, were cancelled on Monday morning (19 October 2026). The\ncancellations were made because the trains needed maintenance.<\/p>\n
\u201cWe apologise for the inconvenience. As maintenance is being carried\nout on trains currently under the care of our staff, KAI Commuter is\nadjusting its service pattern,\u201d the operator said on its X account on\nMonday (19 October).<\/p>\n
Other Commuter Line services were unaffected and operated normally.\nKAI Commuter urged passengers to follow staff instructions and\nguidance.<\/p>\n
\u201cWe urge customers to follow directions and information from staff on\nthe ground, and to adjust their journeys by checking Commuter Line\nschedules on the C-Access app, Access by KAI, or the website\nhttps:\/\/kci.id. Information will be updated as the situation develops,\u201d\nit said.<\/p>\n
The following KAI Commuter Red Line services were affected:<\/p>\n
Train 1157 (Bogor\u2013Jakarta Kota), scheduled to depart at 04:03\nWIB, was cancelled.<\/p><\/li>\n
Train 1124F (Depok\u2013Bogor), scheduled to depart at 05:33 WIB, was\ncancelled.<\/p><\/li>\n
Train 1154 (Jakarta Kota\u2013Bogor), scheduled to depart at 05:36\nWIB, was cancelled.<\/p><\/li>\n
Train 1195F (Cilebut\u2013Jakarta Kota), scheduled to depart at 06:22\nWIB, was cancelled.<\/p><\/li>\n
Train 1013A (Bogor\u2013Manggarai), scheduled to depart at 07:16 WIB,\nwas cancelled.<\/p><\/li>\n
Train 1192F (Jakarta Kota\u2013Depok), scheduled to depart at 07:48\nWIB, was cancelled.<\/p><\/li>\n
Train 1014 (Manggarai\u2013Bogor), scheduled to depart at 08:37 WIB,\nwas cancelled.<\/p><\/li>\n<\/ul>\n
Commuters say they had to stand on tiptoe aboard packed trains<\/p>\n
The service cancellations prompted a string of complaints from\ncommuters. One passenger, Choirunisa, described being caught in crowds\nwhile queuing to board a KRL on Monday morning.<\/p>\n
Choirunisa said she arrived at Depok Baru station at 06:30, by which\ntime the platform was already full of commuters waiting for trains.<\/p>\n
She said the trains arriving at Depok station were already packed,\nallowing only about three to five people to board through each door. She\nfinally managed to get on the sixth train that arrived.<\/p>\n
\u201cUsually, it isn\u2019t this bad at half past six. It was about three\ntimes as crowded: of the hundreds of people waiting on the platform,\nonly three to five could board through each train door. I only got on\nthe sixth train,\u201d Choirunisa said when contacted on Monday (19\nOctober).<\/p>\n
She travelled in the women-only carriage that morning. Some\npassengers inside struggled to get off at their stations because the\ncrowd left no room to move.<\/p>\n
\u201cGetting on is always a scramble, but in the carriage I was in, some\npeople asked others to move so they could get off. There was absolutely\nno room to move, so people just laughed at how packed it was,\u201d she\nsaid.<\/p>\n
She said the Bogor-route trains were exceptionally crowded that\nmorning, even beyond what commuters describe as \u2018packed like sardines\u2019.\nShe said she had to stand on tiptoe and struggled to keep her feet on\nthe floor.<\/p>\n
\u201cIt wasn\u2019t just packed like sardines; my feet genuinely couldn\u2019t\ntouch the floor. I arrived at half past six and only got on just before\nhalf past seven,\u201d she said.<\/p>\n
The crush began to ease when passengers got off at Pasar Minggu\nstation. Choirunisa said she was already exhausted by the time she\nreached work.<\/p>\n
\u201c\u2018I hate Mondays\u2019 means arriving at the office already exhausted\nbecause so many Red Line Commuter Line services were cancelled. I\ncouldn\u2019t move, and my toes had to undergo military training as I stood\non tiptoe from Depok Baru to Tebet,\u201d she wrote on her Threads account,\n@choirunisanurr<\/span>.<\/p>\n Commuters complain of longer waits for trains<\/p>\n Another KRL passenger, Sabrina, 25, also voiced her concerns. She\nsaid she had to wait about 20 minutes at Bojong Gede station before\nboarding a train to Tebet station, as the trains arriving were extremely\ncrowded.<\/p>\n \u201cIt seemed more crowded than usual today. I normally wait for only\nabout 10 minutes at most, but this time I waited around 20 minutes,\u201d\nSabrina said at Tebet station on Monday (19 October).<\/p>\n She said the trains were also more crowded than usual, leaving her\nunable to move inside the carriage.<\/p>\n \u201cIt was really, really crowded. There was a crush, and we couldn\u2019t\nmove at all. I was in the women\u2019s carriage, the first one, and we\ncouldn\u2019t move,\u201d she said.<\/p>\n Another passenger, 17-year-old Zulfa, also said the Red Line was more\ncrowded than usual that day. Some people waiting on the platform were\nunable to board.<\/p>\n \u201cThis morning it was incredibly crowded, and some people couldn\u2019t get\non. Usually, people can sometimes manage to squeeze aboard,\u201d Zulfa\nsaid.<\/p>\n Zulfa called for KRL schedules to be managed better and said\ncancellations should not take place during peak hours.<\/p>\n \u201cIf there are cancellations, perhaps the scheduling could be made\nmore specific. It\u2019s unfair to people who use the KRL every day and\nusually leave at a particular time, only to suddenly be delayed getting\nto work,\u201d she said.<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/red-line-commuters-complain-after-inka-built-krls-suffer-yet-more-problems-1792417858",
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