PT Finnet Indonesia has established the Ramadhan and Eid Festive\nPeriod (RAFI) 1447 H \/ 2026 M operations centre to ensure smooth digital\ntransaction services from Ramadhan through Eid al-Fitr. The centre\nfunctions as an operational monitoring hub responsible for maintaining\nsystem stability, transaction security, and service infrastructure\nreliability amid anticipated surges in digital activity.<\/p>\n
The RAFI 2026 operations centre is located on the 51st floor of\nTelkom Landmark Tower in Jakarta. Through this centre, the company\nconducts intensive monitoring of various operational aspects of digital\nservices. Reconciliation and settlement processes are also crucial\ncomponents of oversight to ensure that every transaction conducted by\npartners and users is recorded and processed accurately.<\/p>\n
This measure has been taken as a precaution against the increase in\ndigital transaction volumes that typically occur during Ramadhan through\nEid al-Fitr. To maintain optimal service performance, Finnet has\nprepared a standby team working in rotating shifts over 24 hours to\nmonitor system performance and respond quickly to any disruptions.<\/p>\n
Irfan Budi Ramadhan, head of the RAFI 2026 operations centre, stated\nthat the establishment of the centre represents a strategic step by the\ncompany to ensure Finnet services remain accessible safely and stably\nduring the increased transaction activity from Ramadhan through Eid\nal-Fitr. \u201cThrough this RAFI Operations Centre, we ensure all Finnet\nservices remain in optimal condition during the Ramadhan to Eid period.\nStandby teams from various units will conduct intensive monitoring of\nsystem performance, transaction security, and infrastructure stability,\nenabling all partners and users to continue conducting transactions\nsafely and comfortably,\u201d Irfan said on Saturday, 14 March.<\/p>\n
Apep MK Noormansyah, Director of Technology, Product and Operations\nand Acting Director of Finance and Risk Management at Finnet, emphasised\nthat system readiness and cross-team coordination are critical factors\nin maintaining digital service reliability, particularly during periods\nwith high transaction volumes. \u201cThe Ramadhan and Eid period is a time\nwhen transaction activity tends to increase significantly. Therefore,\nsystem readiness, infrastructure, and coordination of operational teams\nare extremely important to keep Finnet services reliable, secure, and\nable to provide optimal transaction experiences for all partners and\nusers,\u201d said Apep.<\/p>\n
Beyond monitoring internal readiness, Finnet\u2019s management has also\nheld discussions with the board of PT Infomedia during a working visit\nto the Infomedia office in Fatmawati. The meeting discussed the\nreadiness of the FinpayCare team in supporting service operations,\nparticularly regarding customer and partner support during the RAFI\nperiod.<\/p>\n
Through the RAFI 1447 H \/ 2026 M operations centre, Finnet hopes to\nmaintain smooth operation of digital services throughout Ramadhan to Eid\nal-Fitr. With support from standby teams and reliable technology\ninfrastructure, the company is committed to ensuring that every public\ntransaction proceeds safely, smoothly, and reliably during the Eid\nseason.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/rafi-2026-operations-centre-established-to-manage-ramadhan-and-eid-transaction-surge-1773499905", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }