Poor service at Argogede<\/p>\n
From Republika<\/p>\n
On Nov. 9 and Nov. 10, my wife and I traveled to Bandung on
\nthe Argogede JB250 train, since tickets for the Parahyangan line
\nwere sold out. Our train left at 10 a.m..<\/p>\n
We all know that the Argogede is on the same level as the
\nArgobromo and Sembrani, meaning that it is one of the luxury
\ntrain services in every sense of the word. Therefore, the state
\nrailway company has established higher tariffs for these lines.
\nThese prices make it possible to keep the price of economy
\ntickets down. It is a cross subsidizing system. We know that and
\nwe go along with it.<\/p>\n
It is regrettable, however, that some passengers do not really
\nunderstand this fact. What's more, the company shows a lack of
\nconcern over the damaged equipment. However, it is not surprising
\nthat many facilities on the train are out of order. For example,
\nfirst aid facilities have not been given enough attention by the
\ncompany. Below are other examples:
\n* The automatic train doors have to be manually handled. The
\ndoors failed to open automatically when I stood at the threshold.
\n* The tables before our seats were left gaping, they were not
\nfully drawn out, but neither were they folded up. In our coach,
\nthere were more than 10 tables in the same condition. I tried
\nthem out and got the impression that they were wrongly
\nconstructed or designed. Train tables designed for Indonesian
\ntravelers should be much sturdier. They should not only be strong
\nenough to hold plates and glasses, but sturdy enough to allow a
\nperson to sit on them.
\n* When we arrived in Bandung, I wanted to immediately order a
\nreturn ticket for Jakarta the following morning. My younger
\nbrother acquired one with great difficulty, one-and-a-half hours
\nbefore departure. When we entered our coach, we discovered many
\nempty seats. Unsold seats!<\/p>\n
Rumors had it that a group of \"important people\" reserved most
\nof the seats, then canceled them at the last minute.<\/p>\n
I would like to appeal to those important persons not to play
\naround with the state railway company's schedule. This would only
\nharm several sides: passengers, the company and the finance
\nministry.
\n* Another thing: If you are sitting on the second floor of Gambir
\nStation, watch out! Someone once dropped a lit cigarette on my
\nwife's head from the platform above.
\n* There are also many people milling around at this station:
\npassengers, people welcoming arrivals, drivers, food and drink
\nsellers, paper and magazine sellers and parking attendants. They
\nall would appreciate lavatory facilities. Do not be surprised if
\nyou happen to see someone facing a hedge or a tree to answer the
\ncall of nature in Monas park. Is it any wonder that an obnoxious
\nodor hangs in the air around that area? Another faulty design.<\/p>\n
I would like to appeal to the state railway company to make
\nimprovements before these shortcomings become worse. A British
\nfriend of mine once gave me a piece of advice: \"A stitch in time
\nsaves nine,\" he said.<\/p>\n
S. SUNARTO<\/p>\n
Jakarta<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/poor-service-at-argogede-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }