PLN's service<\/p>\n
Recently I had a horrible experience with the 'service'
\nprovided by state-owned electricity company (PLN). On April 1, I
\nreported a short circuit to PLN, and they sent a technician who
\nhad no uniform and arrived on foot without any spare parts.<\/p>\n
After I had bought the spare parts myself, he charged me Rp
\n75,000 for 10 minutes work. When I asked for a receipt he refused
\nand despite my repeated calls to PLN, nobody could provide me
\nwith information about an official repair fee, nor the phone
\nnumber of a supervisor.<\/p>\n
I was finally given the number of a private firm, a contractor
\ndoing repair work for PLN. But when I called this company, I was
\ntold that they hadn't sent anyone to my home. Besides, the fee
\nshould have been about Rp 25,000, one third of the amount asked
\nby the mysterious repairman.<\/p>\n
The above incident suggests the prevalence of some serious
\nirregularities in the concerned department and poor supervision.
\nI would appreciate PLN's accountability on this matter.<\/p>\n
RELLA JOHAN<\/p>\n
Bogor, West Java<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/plns-service-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }