{
    "success": true,
    "data": {
        "id": 1497135,
        "msgid": "plns-disappointing-service-1447893297",
        "date": "2004-04-09 00:00:00",
        "title": "PLN's disappointing service",
        "author": null,
        "source": "JP",
        "tags": null,
        "topic": null,
        "summary": "PLN's disappointing service From Koran Tempo As a subscriber to state electricity company PLN in Kebon Jeruk, Jakarta, I paid my electricity bills from November 2003 to January 2004 at the monthly subscription rate of only Rp 39,130, because PLN officers had failed to keep regular records of power consumption. PLN personnel came to my door only after my complaint and I was required to pay Rp 166,600 for the February bill.",
        "content": "<p>PLN's disappointing service<\/p>\n<p>From Koran Tempo<\/p>\n<p>As a subscriber to state electricity company PLN in Kebon <br>\nJeruk, Jakarta, I paid my electricity bills from November 2003 to <br>\nJanuary 2004 at the monthly subscription rate of only Rp 39,130, <br>\nbecause PLN officers had failed to keep regular records of power <br>\nconsumption.<\/p>\n<p>PLN personnel came to my door only after my complaint and I <br>\nwas required to pay Rp 166,600 for the February bill. This amount <br>\nmeant a great loss to me as the load cost was raised, which would <br>\nnot have been the case if routine checks had been made.<\/p>\n<p>Worse still, in March, my electricity bill was exactly the <br>\nsame as that in February, which was again due to late checks.<\/p>\n<p>While I had to pay more for PLN's negligence, I could not <br>\ndemand compensation for my loss.<\/p>\n<p>I would like to appeal that PLN provide compensation for its <br>\ndisappointing service, instead of only imposing fines for delayed <br>\npayment or increasing its rates.<\/p>\n<p>PAHLEPI TAUFAN<br>\nJakarta<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/plns-disappointing-service-1447893297",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}