Jakarta (ANTARA) - PT Pertamina Patra Niaga is strengthening the\ntargeted distribution of subsidised fuel through enhancements to QR code\nusage in the East Java (Jatim) region.<\/p>\n
Area Manager for Communication, Relations & CSR at Pertamina\nPatra Niaga Regional Jatim, Bali, and Nusa Tenggara (Jatimbalinus), Ahad\nRahedi, stated in Jakarta on Thursday that the company continues to\nmaintain the reliability of energy supply for the public.<\/p>\n
\u201cOne of the efforts undertaken is through periodic evaluation and\nupdating of consumer data to ensure that the distribution of subsidised\nfuel is increasingly targeted and easily accessible,\u201d he said.<\/p>\n
On Wednesday (29\/4), Pertamina Patra Niaga Regional Jatimbalinus\nreceived and accommodated aspirations from truck driver groups regarding\nthe implementation of barcodes in the targeted subsidised fuel\nprogramme.<\/p>\n
In the meeting, the drivers conveyed various inputs, ranging from\non-site technical issues to hopes that the policy could run more\neffectively without hindering goods distribution activities.<\/p>\n
Ahad explained that data updating is a strategic step to ensure that\nQR code usage and subsidised fuel quotas align with valid vehicle\nownership.<\/p>\n
The implementation of QR codes in the targeted subsidy programme is a\ngovernment policy to ensure that the distribution of subsidised fuel,\nboth Biosolar and Pertalite, reaches the rightful parties.<\/p>\n
In this regard, Pertamina acts as the distributor in accordance with\nthe government\u2019s assignment.<\/p>\n
Ahad viewed the drivers\u2019 aspirations as a form of customer\nattention.<\/p>\n
\u201cWe see this positively and are committed to continuing to listen and\nfollow up on every input with solutions within our authority to improve\nservice quality for all customers,\u201d he said.<\/p>\n
Regarding QR codes that encounter issues or cannot be used for\ntransactions, Ahad continued, the system periodically monitors\nregistered vehicle data and QR code usage patterns at fuel stations.<\/p>\n
The system also detects transaction anomalies, such as large-volume\nrefuelling in close proximity or refuelling at multiple different fuel\nstations in a short time.<\/p>\n
Such conditions may indicate misuse of QR codes by irresponsible\nparties, thus requiring re-verification processes.<\/p>\n
To serve the needs of truck drivers facing QR code issues during\ntransactions, Pertamina has opened a 147 helpdesk service across the\nentire East Java region.<\/p>\n
\u201cThis step aims to accelerate the re-verification process and\nreactivate QR codes so they can be used for purchasing subsidised fuel,\u201d\nAhad explained.<\/p>\n
Previously, 119 vehicles underwent re-registration for QR code\nactivation. Of that number, 73.1 per cent or 87 vehicles have completed\nthe re-registration process.<\/p>\n
Meanwhile, 26.9 per cent or 32 vehicles have not yet successfully\nobtained QR codes.<\/p>\n
The challenges faced vary, including licence plate numbers not yet\nregistered, deleted QR codes, and the need for vehicle data\nrevisions.<\/p>\n
Ahad urged the public whose data is not yet active to immediately\nre-register using accurate vehicle data.<\/p>\n
The registration process is designed to be simple so that the public\ncan still obtain subsidised fuel without issues, ensuring services are\nenjoyed smoothly and safely.<\/p>\n
\u201cThrough these various efforts, Pertamina not only improves service\nquality but also invites the public to actively participate in realising\na fairer and more targeted energy distribution,\u201d said Ahad.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/pertamina-patra-niaga-strengthens-targeted-subsidies-through-qr-code-in-east-java-1777557287", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }