PT Pegadaian (Persero) is continuing to strengthen its digital\ntransformation of gold-based financial services. To mark the first\nanniversary of the Tring! by Pegadaian app, the company has introduced a\nnetwork of Gold ATMs, enabling the public to obtain bullion conveniently\nwithout the waiting period involved in conventional minting.<\/p>\n
The innovation is part of Pegadaian\u2019s efforts to broaden public\naccess to gold investment while making transactions faster, easier and\nmore modern. Gold ATMs are being introduced at strategic locations\nacross Indonesia, including the Pegadaian Palembang branch, where the\nservice was unveiled on Wednesday (14 October 2026).<\/p>\n
The service also reflects Pegadaian\u2019s commitment to developing the\nnational bullion ecosystem, as demand grows for investment services\nintegrated with digital technology.<\/p>\n
Customers can use the Tring! by Pegadaian app to obtain physical gold\nthrough a Gold ATM. They select the transaction menu in the app, scan\nthe QR code displayed on the machine, confirm payment and enter the\ntransaction code they receive.<\/p>\n
Once the steps are complete, customers can collect gold bars produced\nby Galeri 24, in weights ranging from 1 gram to 100 grams, subject to\navailability and service terms.<\/p>\n
Pegadaian President Director Damar Latri Setiawan said the launch of\nthe Gold ATM was one of the company\u2019s initiatives to make investment\nservices more accessible to the public.<\/p>\n
He said the development of technology-based services also\nstrengthened Pegadaian\u2019s position as a pioneer of gold banking, or\nbullion banking, in Indonesia.<\/p>\n
Damar said the Gold ATM launch, coinciding with the first anniversary\nof the Tring! app, demonstrated the company\u2019s commitment to building an\ninclusive, modern and trusted gold ecosystem. Through the innovation,\nPegadaian aims to offer convenient, secure and transparent transactions\nwhile supporting its vision of \u201cMengEMASkan Indonesia\u201d.<\/p>\n
Strengthening security and the gold investment\necosystem<\/strong><\/p>\n Alongside making transactions more convenient, Pegadaian says\nsecurity and certainty of asset ownership are central to the development\nof its physical and digital gold services.<\/p>\n The company applies a 1:1 physical-gold availability ratio to\ncustomer transactions. This means that every gold holding recorded\nthrough its Gold Savings or Gold Instalment services is backed by\nphysical gold held in Pegadaian\u2019s vault facilities, in accordance with\nthe applicable contracts.<\/p>\n The practice is also part of the governance of gold transactions\nunder sharia principles, as set out in DSN-MUI Fatwa No.\u00a0166 on bullion\nbusiness activities based on sharia principles.<\/p>\n Pegadaian has also strengthened its operational standards for asset\nmanagement by applying the ISO 9001:2015 Quality Management System to\nits custody services. The standard covers the receipt and quality\ninspection of assets, administration, storage and security of customers\u2019\ngold.<\/p>\n The company says these systems are intended to ensure that the\nconvenience of digital transactions is matched by appropriate governance\nand asset protection.<\/p>\n The development of Gold ATMs extends Pegadaian\u2019s transformation\nfollowing the inauguration of its Gold Bank service in February 2025.\nThe service opens up opportunities to develop increasingly integrated\ngold-based financial products, from storage and digital transactions to\naccess to physical gold.<\/p>\n Through Gold ATMs and the further development of the Tring! app,\nPegadaian is offering customers an alternative way to transact while\ndemonstrating how technology can improve service quality and widen\naccess to investment.<\/p>\n The company expects a more accessible gold ecosystem to encourage the\npublic to learn more about gold as an investment instrument and\nstrengthen Pegadaian\u2019s role in Indonesia\u2019s financial industry.<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/pegadaian-introduces-indonesias-first-gold-atm-making-physical-gold-collection-easier-1792162234",
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