{
    "success": true,
    "data": {
        "id": 1650364,
        "msgid": "passengers-affected-by-maswati-sasaksaat-landslide-can-obtain-refunds-and-compensation-1775098310",
        "date": "2026-04-01 23:55:09",
        "title": "Passengers Affected by Maswati-Sasaksaat Landslide Can Obtain Refunds and Compensation",
        "author": "Ambaranie Nadia Kemala Movanita",
        "source": "KOMPAS",
        "tags": "",
        "topic": "Infrastructure",
        "summary": "PT Kereta Api Indonesia (KAI) is offering refunds and compensation to passengers impacted by a landslide on the Maswati-Sasaksaat railway line in West Bandung Regency, which caused train delays and cancellations. The incident involved the Kereta Api 174 Ciremai derailing after its locomotive struck landslide debris, but no injuries were reported. KAI's measures, including provision of food and drinks, underscore efforts to maintain service reliability amid natural disruptions to vital transport infrastructure.",
        "content": "<p>PT Kereta Api Indonesia (KAI) has opened the option for refunds for\npassengers affected by the landslide on the Maswati\u2013Sasaksaat line in\nWest Bandung Regency on Wednesday (1\/4\/2026). This option arises from\nthe landslide incident that caused several train journeys to experience\ndelays, with some even being cancelled. Manager of Public Relations for\nKAI\u2019s Daop 1 Jakarta, Franoto Wibowo, stated that passengers who do not\ncontinue their journey can cancel their tickets via the application or\nat station counters. KAI is also providing compensation to passengers\nwho experience delays. The compensation is in the form of food and\ndrinks in accordance with service provisions. \u201cKAI provides Service\nRecovery (SR) to customers affected by delays, in the form of mineral\nwater, light snacks, or heavy meals,\u201d he said. The travel disruption is\na result of the landslide that covered the railway track in the West\nBandung area with soil. This condition has impacted journeys to and from\nJakarta. Several trains on the Jakarta-Bandung route were reported as\ncancelled, while others experienced delays. It is known that the Kereta\nApi 174 Ciremai derailed after the locomotive of the train struck\nlandslide material covering the track on Wednesday afternoon. The\nincident occurred on the Maswati-Sasaksaat (MSI-SKT) section,\nspecifically in Kampung Galudra, Mandalasari Village, Cikalongwetan\nSubdistrict, West Bandung Regency (KBB), West Java, around 14:53 WIB.\n\u201cIndeed, there was a train derailment. The locomotive hit the landslide\nmaterial that happened to cover the rails, resulting in the derailment,\u201d\nsaid Chiko (27), a witness and local resident, when confirmed. Several\nmoments before the incident, the Cikalongwetan and Cipatat areas\nexperienced heavy rain, causing landslides at several points. \u201cOne of\nthem was the landslide at the railway crossing. The material covered the\nrails, and shortly after, the train entered and hit the landslide,\u201d\nChiko explained. The KA Ciremai that derailed was a train travelling\nfrom Purwakarta towards Bandung. \u201cThe landslide point is a few metres\nfrom the tunnel. So, it was just a few metres before the train entered\nthe Sasaksaat tunnel,\u201d said Chiko. \u201cThere were no fatalities or injuries\nin this incident. Our personnel immediately carried out handling at the\nlocation to ensure safety is maintained,\u201d stated Anne in an official\nstatement received by Kompas.com.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/passengers-affected-by-maswati-sasaksaat-landslide-can-obtain-refunds-and-compensation-1775098310",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}