{
    "success": true,
    "data": {
        "id": 1901039,
        "msgid": "panic-as-coffin-left-behind-at-flores-airport-wings-air-cites-miscommunication-1785901871",
        "date": "2026-08-05 09:35:39",
        "title": "Panic as Coffin 'Left Behind' at Flores Airport, Wings Air Cites Miscommunication",
        "author": "",
        "source": "DETIK_BALI",
        "tags": "",
        "topic": "Business",
        "summary": "A family in East Nusa Tenggara was left distraught after the coffin of a deceased student failed to arrive on a scheduled Wings Air cargo flight to Larantuka, forcing them to re-charter a speedboat. The airline's district manager denied the body was left behind, stating the cargo documents showed onward travel was booked for the following day. The incident has been attributed to a miscommunication between the Jakarta-based cargo agent and the grieving relatives.",
        "content": "<p>Yansen Kebingin and Sandro Kebingin panicked and were confused when\nthey arrived at Gewayantana Larantuka Airport in East Flores on Monday\n(3\/8\/2026). The body of Blasius Avelino D. Kebingin (25), which had been\nflown as cargo, was nowhere to be found when they checked. Blasius was\nYansen\u2019s cousin and Sandro\u2019s elder brother.<\/p>\n<p>Blasius, a university student, died in Jakarta due to illness. A day\nafter his death, Yansen and Sandro escorted the body, with its final\ndestination being their village in Lembata, East Nusa Tenggara\n(NTT).<\/p>\n<p>Yansen said he had checked the cargo section upon arriving at\nGewayantana Larantuka Airport on Monday. \u201cBut the body was not in the\ncargo hold,\u201d Yansen said when contacted by detikBali on Tuesday\n(4\/8\/2026).<\/p>\n<p>He also lamented that, with the departure from Larantuka to Lembata\ndelayed, the family had suffered losses from chartering a fast boat. \u201cSo\nwe chartered it twice. Yesterday it did not happen, so the family\nchartered again for today. Because the body was supposedly being sent\ntoday,\u201d he said.<\/p>\n<p>Linus Kia, Blasius\u2019s uncle, said Blasius died in Jakarta on Sunday\n(2\/8\/2026). The following day, the body was flown from Jakarta to\nLarantuka on a Wings Air aircraft. The flight was scheduled to stop over\nin Surabaya and Kupang.<\/p>\n<p>\u201cThe ticket and cargo bound for Larantuka were purchased together by\nhis younger brother (Yansen Kebingin), and it was said the departure\nfrom Jakarta was on 3 August 2026. The route transited Jakarta -\nSurabaya - Kupang, then to Larantuka, where it would be picked up by\nfast boat to Lewoleba in Lembata Regency, but the body was not there in\nLarantuka,\u201d Linus explained when contacted by detikBali on Tuesday.<\/p>\n<p>According to him, cargo checks from Jakarta to Surabaya and Surabaya\nto Kupang were declared in order. Upon arrival in Kupang, Yansen and\nSandro, who were escorting the body, immediately reported to the Wings\nAir counter in Kupang.<\/p>\n<p>\u201cThe staff said it would be transferred automatically. So my nephew\nwas directed to the waiting room to continue the flight to Larantuka,\u201d\nLinus said.<\/p>\n<p>The family in Lembata, he continued, had already prepared to receive\nthe body. They had even chartered a fast boat from Lewoleba in Lembata\nto Larantuka in line with the schedule for 3 August. However, when they\nwaited in Larantuka, it turned out the body was not brought.<\/p>\n<p>Feeling there was no clarity, the family then complained to the Lion\nAir counter in Larantuka and telephoned Jakarta. After checking, the\nfamily only learned that the body would be flown to Larantuka on 4\nAugust.<\/p>\n<p>\u201cThe airline\u2019s explanation was that they were following the date\nstated, which was the 4th, today. Yet my nephew, who escorted the body,\nobjected because all the tickets were booked for the 3rd. Whether it was\nan error in Jakarta or something else, we do not know,\u201d he asserted.<\/p>\n<p>As a result of the delay, Linus said, the family suffered losses\nbecause the fast boat charter from Lembata to Larantuka was wasted.<\/p>\n<p>It is understood that Blasius Kebingin was a student at the National\nUniversity (Unas) in Jakarta. He died in Jakarta due to illness.<\/p>\n<p>\u201cHe initially complained of chest pain. The family was never told he\nwas ill.\u00a0According to his flatmates, he had chest pain and went to sleep\non Saturday night. His friends went to his room, found him unresponsive,\nand only then rushed him to hospital, where he was declared dead,\u201d Linus\nconcluded.<\/p>\n<p>Wings Air Denies the Body Was Left Behind<\/p>\n<p>Rinus Zebua, District Manager of Wings Air (Lion Group) for the\nKupang region, denied that the body was flown late on the\nKupang-Larantuka route. According to him, based on the travel documents,\nthe cargo flight of the body from Kupang to Larantuka was indeed\nscheduled for Tuesday, not Monday.<\/p>\n<p>\u201cThe body only arrived in Kupang on Monday. For the continuation to\nLarantuka, according to the recorded travel documents, it was\nKupang-Larantuka today, not the same day yesterday,\u201d Rinus explained by\ntelephone on Tuesday (4\/8\/2026).<\/p>\n<p>\u201cWe have also contacted the cargo agent handling the journey, and\nthey said there was misinformation given to the family of the passenger\nwho arranged it in Jakarta,\u201d he added.<\/p>\n<p>Rinus explained that the purchase of the passenger tickets and the\narrangement of the body\u2019s cargo were done separately. The cargo agent\nalso did not arrange an accompanying ticket.<\/p>\n<p>\u201cIt seems inaccurate to say we abandoned it. Because the purchase of\npassenger tickets and cargo was completely separate. The sales were\nseparate,\u201d he said.<\/p>\n<p>\u201cI also do not understand why the ticket purchase was also separate,\nbecause when we spoke to the cargo agent, they did not arrange an\naccompanying ticket, they only handled the cargo,\u201d Rinus continued.<\/p>\n<p>He explained that Wings Air had contacted the family and apologised\nfor the inconvenience.<\/p>\n<p>He also asked the cargo travel agent to coordinate directly with the\nfamily regarding compensation. \u201cI have even asked the cargo travel agent\nhandling it to coordinate with the family regarding whatever must be\ncompensated,\u201d he added.<\/p>\n<p>Rinus said that if the misinformation had been conveyed earlier, the\nairline could actually have helped, as the cargo of a body requires\nspecial handling.<\/p>\n<p>\u201cThis was indeed beyond the airline\u2019s control, as the cargo documents\nshowed departure on Tuesday. It might have been possible for us to help.\nHowever, the information only came after the Larantuka flight had\ndeparted, and only then did this fuss arise,\u201d he concluded.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/panic-as-coffin-left-behind-at-flores-airport-wings-air-cites-miscommunication-1785901871",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}