Overseas magazines subscriptions<\/p>\n
I would like to recount my experiences of subscribing to two
\noverseas magazines, namely Fortune and Time, the distribution of
\nwhich are handled by Gunung Agung\/NV Indoprom Co (Indonesia) LTD.<\/p>\n
To my utter disappointment both magazines are delivered
\nirregularly and erratically, by that I mean, I don't receive all
\nthe issues. Some are missing and others are delivered in a batch
\n(several issues at the same time).<\/p>\n
What is particularly annoying, especially with Time, is that
\nlate delivery means you can actually buy it at news stands (sure,
\nfor a higher price) at the actual publishing date, while the home
\ndelivery is way beyond that date. An international news
\nmagazine's local distributor must be aware of the value of
\nspeedy, reliable delivery!<\/p>\n
I have complained several times about this matter, but it
\nseems that if I want to have my magazines delivered, I have to
\ncall them every time. They have probably never heard of Customer
\nSatisfaction, and I am amazed that they still are in the
\ndistribution business.<\/p>\n
Thank you for the opportunity to air my complaint.<\/p>\n
ERNST KATOPPO<\/p>\n
Jakarta<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/overseas-magazines-subscriptions-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }