A number of online drivers or ride-hailing operators visited the\nMaxim office at Ruko Botania Trading House 2, Belian Village, Batam Kota\nDistrict, Batam City, Riau Islands, on Tuesday (23\/6). The drivers\u2019\nvisit was a spontaneous action to convey a series of demands to Maxim\nBatam\u2019s management. The action was attended by the Chairman of the Batam\nOnline Driver Alliance (ADOB), Djafri Rajab; Chairman of Sahabat\nMilenial Batam (SMB), Imron Maulana; representatives from Kopia,\nPendowo; and several other online driver communities in Batam.<\/p>\n
Sahabat Milenial Batam Chairman Imron Maulana stated there are four\nmain demands the drivers wish to convey to Maxim. These demands include\nthe issue of the implementation of Value Added Tax (PPN), a request for\nMaxim to stop accepting new drivers, a solution to facial verification\n(vermuk) obstacles when activating the application, and a review of the\npolicy regarding the installation of stickers on partner vehicles.<\/p>\n
Imron explained that the PPN implementation, which took effect last\nmonth, is considered to have impacted driver income. The drivers also\nregret the policy because it was allegedly not accompanied by adequate\nsocialisation. According to him, the cut taken by the applicator from\ndriver earnings reaches 10 to 15 percent. \u201cDriver income has still not\nincreased. This PPN implementation also affects the number of orders,\nespecially for drivers with limited balances and the lowest fares,\u201d he\nsaid.<\/p>\n
Besides the PPN issue, the drivers also highlighted Maxim\u2019s policy of\ncontinuing to open recruitment for new drivers. This policy is\nconsidered unwise as it impacts the income of drivers who have been with\nthe platform for a long time. Imron assessed that before opening new\npartner registration, the applicator needs to first evaluate the\naccounts of drivers who are already inactive. \u201cThat issue is our\nconcern. We hope management can adopt a wiser policy,\u201d he said.<\/p>\n
Another demand relates to facial verification (vermuk). According to\nImron, this problem has been felt by drivers for at least the last two\nyears. Vermuk is a procedure drivers must complete to open the\napplication and receive orders. However, the system is often considered\ntroublesome for drivers. Imron mentioned that Maxim gives a 20-minute\ntime limit for drivers to perform facial verification after a\nnotification arrives. If the time limit is exceeded, the account cannot\nbe opened. \u201cIf we don\u2019t do the vermuk, we have to go to the office to\nopen the application. There we have to wait and queue for hours. Our\nfriends\u2019 time to go online is wasted. It\u2019s a pity for online drivers who\ndon\u2019t really understand this,\u201d he revealed.<\/p>\n
The fourth demand concerns the policy of installing stickers on\nfour-wheeled vehicles. Several car drivers have objected to this policy.\nAccording to Imron, Maxim\u2019s management applies a certain scheme for\npartners who want to get more orders. In this scheme, the partner\u2019s\nvehicle must be fully fitted with stickers, including for small\nsections. \u201cMeanwhile, other applicators do not implement this. This\nimplementation has also been going on for a long time,\u201d he\nexplained.<\/p>\n
As of the writing of this report, a number of online drivers were\nstill waiting in front of the Maxim Batam office. They were attempting\nto meet the Maxim Batam Branch Head to convey their aspirations\ndirectly.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/online-drivers-in-batam-stage-protest-at-maxim-office-with-four-demands-1782215436", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }