{
    "success": true,
    "data": {
        "id": 1851841,
        "msgid": "ombudsman-universities-must-drive-bureaucratic-reform-1783670211",
        "date": "2026-07-10 14:27:32",
        "title": "Ombudsman: Universities must drive bureaucratic reform",
        "author": "",
        "source": "ANTARA_ID",
        "tags": "",
        "topic": "Governance",
        "summary": "The Indonesian Ombudsman has called on universities to become key drivers of bureaucratic reform by embedding digital ethics, public policy audits, and participatory oversight into their curricula. The institution highlighted new challenges such as cyber maladministration and data leaks in the digital era. A collaboration agreement was signed with Unisda University to foster research, internships, and legal literacy in public services.",
        "content": "<p>Jakarta (ANTARA) - The Ombudsman of the Republic of Indonesia (ORI)\nhas stated that universities must become agents driving bureaucratic\nreform through digital ethics curricula, public policy audit research\nand participatory oversight.<\/p>\n<p>Ombudsman member Abdul Ghoffar noted that the digital era presents\nnew challenges in the form of a novel pathology:\ncyber-maladministration.<\/p>\n<p>\u201cThis encompasses issues such as data leaks, vulnerabilities in cyber\nsystems and the lack of empathy in artificial intelligence (AI)-based\nservices or bot responses,\u201d Ghoffar said in a statement confirmed in\nJakarta on Friday.<\/p>\n<p>He considered the role of students and the wider academic community\nto be important in safeguarding good governance.<\/p>\n<p>He highlighted how ORI has transformed from a conventional\nsupervisory body into an institution that is adaptive in the digital\nera.<\/p>\n<p>Accordingly, ORI encourages students not only to be users of public\nservices, but also to become participatory oversight agents who\nunderstand their rights as citizens to receive services free from\nmaladministration.<\/p>\n<p>Ghoffar revealed that collaboration between ORI and universities can\nbe pursued through the establishment of Ombudsman Corners, thematic\ncommunity service programmes (KKN) in the field of public services, and\nindependent student research on the effectiveness of government public\nservice applications.<\/p>\n<p>In an effort to strengthen the public service oversight network\nwithin academic circles, ORI visited the Islamic University of Darul\n\u2019Ulum (Unisda) in Lamongan, East Java, on Friday (3\/7).<\/p>\n<p>On that occasion, Deputy Chair of the Ombudsman of the Republic of\nIndonesia Rahmadi Indra Tektona signed a memorandum of understanding\n(MoU) with Unisda Rector Muhammad Hafidh Nashrullah.<\/p>\n<p>Through the MoU, Rahmadi expressed hope that it would open up broader\navenues for collaboration between ORI and Unisda, particularly in the\nfields of research, student internships and the dissemination of legal\nliteracy on public services.<\/p>\n<p>The cooperation is also expected to foster a national legal culture\nand public awareness of the importance of public services that are\nhonest, open and free from corruption, collusion and nepotism, both\nwithin the campus environment and the wider community.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/ombudsman-universities-must-drive-bureaucratic-reform-1783670211",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}