{
    "success": true,
    "data": {
        "id": 1097665,
        "msgid": "oh-my-samsung-washing-machine-1447893297",
        "date": "2001-01-27 00:00:00",
        "title": "Oh, my Samsung washing machine",
        "author": null,
        "source": "JP",
        "tags": null,
        "topic": null,
        "summary": "Oh, my Samsung washing machine I bought a Samsung WS-7000 washing machine from Carrefour in November last year. The first time I tried to use the machine, the drain and spin functions wouldn't work. I called the Samsung Service Center and the next day they promptly fixed the problem. I was satisfied with Samsung's service then. But then about a month later the same problem occurred again -- drain and spin, and I had to call in the service center to get them to fix it again.",
        "content": "<p>Oh, my Samsung washing machine<\/p>\n<p>I bought a Samsung WS-7000 washing machine from Carrefour in<br>\nNovember last year. The first time I tried to use the machine,<br>\nthe drain and spin functions wouldn't work. I called the Samsung<br>\nService Center and the next day they promptly fixed the problem.<br>\nI was satisfied with Samsung's service then.<\/p>\n<p>But then about a month later the same problem occurred again<br>\n-- drain and spin, and I had to call in the service center to get<br>\nthem to fix it again. The technicians came, fixed it and left<br>\nwithout telling me what was really wrong with the machine.<\/p>\n<p>To my dismay, the washing machine broke down with the same<br>\nproblem again a couple of weeks ago. And again I called in the<br>\nservice center.<\/p>\n<p>And now, for the fourth time, the Samsung WS-7000 broke down.<br>\nWhat's wrong? Well, the drain and spin functions.<\/p>\n<p>Considering that I only used the machine once a week at the<br>\nmost, I seriously think that I bought a factory-defective<br>\nmachine.<\/p>\n<p>Which raises the question of whether Samsung tests its<br>\nproducts first before putting them on the market. Doesn't it have<br>\nquality control?<\/p>\n<p>I've tried to exchange the machine for a new one, but the<br>\npeople at the service center wouldn't hear of it. Instead the<br>\nlady who took my complaint said that the technicians will be free<br>\nof charge. Well of course, since the product is still under<br>\nwarranty. I shudder to think what will happen when the warranty<br>\nexpires.<\/p>\n<p>I really don't know what to do with the machine. Should I have<br>\nto test the drain and spin functions every time I want to wash<br>\nsomething?<\/p>\n<p>Samsung Digit-all? Defect-all is more like it.<\/p>\n<p>TANTRI<\/p>\n<p>Jakarta<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/oh-my-samsung-washing-machine-1447893297",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}