Immediately after an earthquake struck East Nusa Tenggara (NTT), PT\nTelkom Akses, the operating company of PT Telkom Indonesia (Persio) Tbk\n(Telkom), deployed more than 150 technicians to restore\ntelecommunications network infrastructure in the affected areas. This\nrapid response by Telkom Akses is part of TelkomGroup\u2019s efforts to\nidentify and ensure the availability of community connectivity amidst\nthe emergency situation.<\/p>\n
The recovery efforts undertaken by TelkomGroup managed to restore\nconnectivity and digital services in the NTT region to full capacity\nwithin just three days. In the post-disaster period, the network repair\nprocess had to be carried out under conditions that were not always\neasy.<\/p>\n
Telkom Akses technicians traced the sources of disruption, inspected\nnetwork conditions, and performed repairs at various points, while\nfacing changing terrain, limited site access, and potential hazards\naround the work areas.<\/p>\n
\u201cIn disaster conditions, connectivity is no longer just a service,\nbut a vital necessity for the community. Therefore, we ensure that our\nfield teams can move quickly to restore network infrastructure and\nsupport the community in staying connected,\u201d said the President Director\nof Telkom Akses, Irphan Wijaya.<\/p>\n
According to him, the acceleration of recovery is inseparable from\npersonnel readiness, operational coordination, and the ability of\ntechnicians to adapt to dynamic field conditions.<\/p>\n
For the technicians deployed directly to the field, every point of\ndisruption presents its own challenges. In Ende, for example, work\nlocations were in landslide-prone areas near cliffs. Such conditions\nrequired extra vigilance during the cable pulling and splicing\nprocesses. Before work commenced, the team first ensured environmental\nconditions, identified potential hazards, and determined the safest\nhandling procedures.<\/p>\n
Work was carried out gradually while prioritising Health, Safety, and\nEnvironment (HSE) principles. The use of personal protective equipment,\ncommunication between personnel, environmental inspections, and the\nimplementation of work procedures were integral parts of every\ndisruption handling effort. Amidst the demand to restore the network\nquickly, technician safety remained the priority, especially as\npost-disaster terrain can change at any time.<\/p>\n
\u201cWe appreciate all the technicians who continue to show dedication to\nthe people of NTT. They are not only performing technical work but also\ncarrying a mission to ensure connectivity can once again support\ncommunity activities. However, equally important is that all technicians\nmust prioritise safety and return to their families safely,\u201d said\nIrphan.<\/p>\n
The presence of technicians in the field is a vital part of ensuring\nthe community can reconnect. For residents undergoing recovery,\ntelecommunications networks help them contact families, obtain\ninformation, coordinate, and resume daily activities. For various\nparties involved in disaster management, connectivity also supports\nsmooth coordination in the field.<\/p>\n
After the entire recovery process for sites in NTT was completed,\nTelkom Akses technician teams continued to monitor the condition of\ninfrastructure in the Flores operational area. Personnel readiness and\noperational support in the field are also being strengthened to ensure\nthe network remains reliable during the normalisation phase and to\nanticipate potential further disruptions.<\/p>\n
Network recovery is not just about restoring disrupted\ninfrastructure, but also about reopening community access to\ncommunicate, obtain information, and carry out daily activities. Behind\nevery restored connection, TelkomGroup, through Telkom Akses, continues\nto be present in the field to ensure the people of NTT can return to\ntheir normal activities.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/ntt-earthquake-telkom-akses-deploys-150-technicians-services-on-24-hour-standby-1788152221", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }