{
    "success": true,
    "data": {
        "id": 1795137,
        "msgid": "notary-and-ppat-association-stages-protest-over-sleman-land-office-services-1781074376",
        "date": "2026-06-10 12:59:07",
        "title": "Notary and PPAT Association Stages Protest Over Sleman Land Office Services",
        "author": "",
        "source": "DETIK_JOGJA",
        "tags": "",
        "topic": "Regulation",
        "summary": "Members of the Notary, PPAT, and Freelance Employees Association staged a protest at the Sleman District Land Office (BPN), demanding improvements to sluggish administrative services. The group voiced complaints over delays in certificate processing, validation of land measurement documents, and legal certainty regarding site plans. The head of the land office acknowledged the feedback, attributing the delays to high service volume and limited human resources.",
        "content": "<p>A group of protesters identifying themselves as members of the Sleman\nNotary, PPAT (Land Deed Official), and Freelance Employees Association\nheld a demonstration at the Land Office of the National Land Agency\n(BPN) of Sleman Regency. They voiced various complaints regarding\nservices at BPN Sleman. Observed on Wednesday (10\/6\/2026), they staged\ntheir action in the lobby area of the Sleman BPN Office. The protesters\ncarried a number of posters bearing protest messages about slow\ncertificate services, such as \u2018Luwih Suwe Gawe Sertifikat Daripada Gawe\nOmah\u2019 (It takes longer to make a certificate than to build a house) and\n\u2018Penak Jaman Biyen Pak Opo-opo Suwe Terus2no Pak Aku Rapo2x\u2019 (It was\nbetter in the old days, Sir. Everything is taking so long, go on then,\nSir, I don\u2019t mind). The protesters presented five main demands covering\nthe slow administrative process, unclear requirements, and delays in\ndocument issuance across several land services. First, regarding Counter\n3 services, applicants complained about the slow file correction\nprocess, especially for handling conversions and inheritance divisions.\nAdditionally, the issuance of the Deposit Order Letter (SPS) was said to\nbe time-consuming, with ongoing uncertainty regarding document\nrequirements. Second, at the document collection counter, applicants\nfelt the service process was lengthy and the information received did\nnot match the data shown in the \u2018Sentuh Tanahku\u2019 application. Third,\nregarding the Measurement Letter (SU) validation service, the public\nhighlighted the excessively long validation process. They also\nquestioned the work results of 10 support personnel from the Regional\nGovernment who were previously engaged to help accelerate services.\nFurthermore, several issues were raised regarding land conversion and\nplot division services. Applicants complained about the slow issuance of\nthe second SPS, the committee\u2019s work schedule which was considered too\nlong, and the issue of the committee\u2019s operational fleet still being\nborne by BPN. Additionally, several technical issues were highlighted,\nincluding communal garden problems, the process of dividing a second\nplot that had undergone a title transfer, excess area from conversion\nresults, delays in issuing measurement letters, and delays in issuing\nmeasurement assignments. The applicants also requested BPN provide\nclarification regarding the use of Model D and E Letters, review the\npolicy on file withdrawal statements, and provide legal certainty for\nplot layout products and site plans until certificates are issued.\nLastly, regarding the processing of lost certificates, they considered\nthe oath-taking schedule to be excessively long and that notification of\nthe oath schedule was often given at short notice. Responding to these\ncomplaints, the Head of the Sleman District Land Office, Imam Nawawi,\nstated that all input had been received and would serve as evaluation\nmaterial for service improvement. Imam explained that several obstacles\noccurred due to the high volume of land services in Sleman and limited\nhuman resources. According to him, the file correction process often\ntook longer because repeated administrative errors were still found in\ndocuments submitted by applicants. \u2018We have received the complaints.\nThere were quite a lot of notes, but thank God they also gave their\nappreciation, particularly for the services already running. It is all\ndue to many obstacles, including HR,\u2019 Imam said when met by journalists\nduring the action at the Sleman BPN Office. Regarding the validation of\ncertificate plotting, Imam appreciated the support of the Sleman Regency\nGovernment which had added 10 support staff. According to him, the\nadditional personnel helped accelerate the validation process, which was\npreviously a service bottleneck. \u2018We thank the Regent for supporting the\nLand Office by adding 10 special support staff. I suspected this was\nnecessary. This was previously an obstacle, but with this assistance,\nthank God, things can run smoothly,\u2019 he said. Meanwhile, concerning the\nissuance of measurement letters and several other services that were\nstill considered slow, Imam confirmed that his office would make\nimprovements. He also mentioned adding officers at several service\npoints that were still experiencing significant backlogs. \u2018Input from\nfellow service users serves as energy for us, corrections, suggestions,\nfor us to continue improving. Please support us and cooperate. Input\nfrom colleagues and the public is very much needed for improvement and\nto provide the best service for the people of Sleman,\u2019 he concluded.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/notary-and-ppat-association-stages-protest-over-sleman-land-office-services-1781074376",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}