Escalators at Duri Station have resumed operation after one suddenly\nreversed several days ago. A new rule, however, prohibits KRL commuters\nfrom running to overtake others on the right-hand side while using the\nescalators.<\/p>\n
The escalator at Duri Station malfunctioned on Saturday (3 October).\nOne of the escalators suddenly moved backwards, injuring 12\npassengers.<\/p>\n
It connects Platform 5 with the station concourse and is an important\nroute for passengers transferring to other KRL services or leaving the\nstation.<\/p>\n
Detikcom observed at Duri Station on Wednesday (14 October 2026) that\nboth escalators on Platform 5 were working again. One had been out of\nservice since Saturday (3 October). Signs instructing passengers to\nstand on the left and walk or overtake on the right had been\nremoved.<\/p>\n
New rule: no overtaking<\/strong><\/p>\n KAI Commuter Vice President of Corporate Secretary Karina Amanda said\nthe escalator malfunction was caused by the impact of passengers running\nor walking to overtake others. For safety reasons, passengers are now\nbeing advised to remain still.<\/p>\n \u201cBased on assessments and safety considerations, KAI Commuter is\nurging passengers to behave orderly by standing still, and not walking\nor running while on the escalators. This is to ensure everyone\u2019s safety\nwhen using them,\u201d Karina said in a written statement on Wednesday (14\nOctober 2026).<\/p>\n Karina said KRL passengers in a hurry could use the ordinary stairs.\nShe urged commuters to use the facilities in an orderly manner.<\/p>\n \u201cPassengers who are in a hurry can use the stairs,\u201d she said.<\/p>\n Commuters react to the new rule<\/strong><\/p>\n Jean, a 40-year-old commuter, said he agreed with KAI Commuter\u2019s\npolicy. He said escalators were designed to move people automatically,\nnot to serve as a route for racing up the steps.<\/p>\n \u201cBasically, escalators are designed to move people automatically, not\nas a route for racing up the stairs,\u201d Jean said at Duri Station.<\/p>\n Jean had no objection to the rule, but called for better management\nof passenger flows to and from the escalators to prevent long\nqueues.<\/p>\n \u201cI think the policy at Duri Station, that people should stand still,\nis the right step, provided it is accompanied by proper management of\npassenger congestion,\u201d he said.<\/p>\n Another commuter, Dita, 29, said she was less supportive of the new\nrule. She was concerned that passengers transferring between services\nwould face longer waits to use the escalators and might miss their\nconnecting trains.<\/p>\n \u201cIf both escalators are for standing still, it\u2019s going to get really\ncrowded. People who are in a hurry to catch the next train could end up\nmissing it. Trains only wait for a short time, especially when you\u2019re\ntransferring, so you have to hurry. The stairs over there get crowded\ntoo,\u201d Dita said.<\/p>\n Dita called for more escalators, saying they could ease queues and\ncongestion.<\/p>\n \u201cMaybe they should just add more escalators,\u201d she said.<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/no-more-rushing-on-the-escalators-at-duri-station-1792021845",
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