The Tangerang City Investment and One-Stop Integrated Service Office\n(DPMPTSP) has officially undergone an Integrated Performance Assessment\n(Penkin) from the Indonesian Ministry of Investment\/Investment\nCoordinating Board (BKPM). This national evaluation serves as a crucial\nindicator for measuring the quality of licensing services and the\nregion\u2019s investment competitiveness.<\/p>\n
The assessment team from BKPM conducted field verification and\nexamined various aspects of public service implemented by the Tangerang\nCity DPMPTSP. The evaluation covers the implementation of the risk-based\nOnline Single Submission (OSS) system, service quality, completeness of\nfacilities and infrastructure, public satisfaction levels, and various\ninnovations that facilitate the ease of licensing.<\/p>\n
This assessment is part of the government\u2019s commitment to ensuring\nthat all investment services operate more quickly, transparently, and\naccountably, while providing legal certainty for the public and business\nactors. Beyond evaluating service quality, BKPM also assessed the local\ngovernment\u2019s ability to drive investment realisation, focusing on the\neffectiveness of investor assistance, the acceleration of licensing\nprocesses, and ease of access to services for the business\ncommunity.<\/p>\n
Head of the Tangerang City DPMPTSP, Dr.\u00a0Ir. R. Sugihharto Achmad\nBagdja, M.Si., stated that the Integrated Performance Assessment is a\nkey moment to continue improving services for the public. \u201cThis\nassessment serves as a comprehensive evaluation and motivation for us to\nkeep delivering professional, transparent, and fast services, while\ncreating a secure investment climate that provides legal certainty for\nbusiness actors,\u201d he said.<\/p>\n
He explained that the DPMPTSP has continuously developed various\ndigital-based service innovations to make the licensing process easier,\nfaster, and more efficient. These services are designed to cut\nbureaucracy while enhancing public convenience when managing permits.\nAdditionally, proactive outreach programmes and improvements in staff\ncompetency are consistently strengthened to ensure all services\noptimally meet the needs of the public and investors.<\/p>\n
The results of the Integrated Performance Assessment will serve as a\nnational benchmark in determining the quality of local government\nlicensing services. A strong performance is expected to further solidify\nTangerang City\u2019s position as an investment-friendly region. Increased\ninvestor confidence is believed to have a direct impact on attracting\nnew investment, creating jobs, fostering regional economic activity, and\nimproving public welfare. The Tangerang City Government is optimistic\nthat the various innovations and service improvements implemented will\nenable it to maintain, and even enhance, its achievements in the field\nof investment and licensing services.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/national-assessment-begins-tangerang-city-dpmptsp-optimistic-about-retaining-top-predicate-1783266623", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }