Mysterious bill<\/p>\n
I would like to have your readers share an experience I just
\nhad with my credit card a few weeks ago.<\/p>\n
When I checked my latest account, I noticed with surprise that
\na five-star hotel in Jakarta, where I once spent a night (and
\npaid for it with my credit card), later on had claimed an
\nunidentified charge which was then deducted from my account
\nwithout any permission, signature or notion from my side.<\/p>\n
After I contacted the hotel manager, I was told that this
\ncharge was obviously made due to an error, as I had been
\nsuspected of having taken a hotel bathrobe with me without paying
\nfor it. Only after my request did it turn out that obviously I
\nwas charged instead of some other guest who stayed next to my
\nroom. The charge was made based on what they call a \"signature on
\nfile.\"<\/p>\n
Is it not strange, if not illegal, that a hotel (or whomever)
\nis able to claim payments without letting the customer know,
\nafter he already paid and left? What would have happened if I had
\nnot found out coincidentally about this mysterious event?<\/p>\n
The manager explained to me that this is the usual practice,
\nas hotels often become victims of clients who wish to carry some
\n\"souvenir\" along. However, to me it seems that this practice is
\ngoing much too far, especially if it hits other customers who do
\nnot have any connection to the case in question, due to a badly
\norganized (or was it on purpose, in order to get the bathrobe
\nmoney back, without caring from whom) cashier management?<\/p>\n
WERNER WASMUTH<\/p>\n
Bandung, West Java<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/mysterious-bill-1447899208", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }