My experience with a PIN<\/p>\n
I applied for a savings account at Bank Dagang Negara (BDN) in
\nthe Manggala Wanabhakti building, Central Jakarta, on May 28.
\nThis account, called BDNPAS, comes with an ATM card, and I was
\ntold that the card would be ready within about 10 days. When I
\nreturned to the bank on June 11, I was informed that the card was
\nnot ready. Eleven days later, I called the bank and they said I
\ncould then get the card.<\/p>\n
On the following day, June 23, I came to the bank. A customer
\nservice officer, a nice lady, gave me the card and apologized for
\nany inconvenience. She told me to go upstairs and meet Ms. X to
\nget my PIN (Personal Identification Number). I don't remember Ms.
\nX's title, but she is either in the marketing department or the
\npromotion department. I went to her office only to find her, and
\nseveral others, busy eating cakes. It was 8:15 a.m. or 15 minutes
\nafter the bank opened. Ms. X looked irritated when I told her why
\nI was there. I was surprised to hear them arguing among
\nthemselves why they had to deal with PIN matters. Then another
\nbank officer, Mr. Y, told me that the official who had the
\nauthority to handle PINs, was in a meeting. I asked when the
\nmeeting would be over, and he said he didn't know. But he said
\nthat my PIN was in that official's safety box and that it was
\nonly that particular official who had the key.<\/p>\n
I was speechless and didn't know what to do. But then a
\n\"miracle\" happened. Mr. X slowly opened a drawer, taking out a
\nbook and a bundle of envelopes. My PIN was in one of the
\nenvelopes and he gave it to me right away, after I signed the
\nbook.<\/p>\n
Holder of BDNPAS Saving Account<\/p>\n
No. 999.0.287700.1.1.6<\/p>\n
Jakarta<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/my-experience-with-a-pin-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }