{
    "success": true,
    "data": {
        "id": 1852602,
        "msgid": "minister-pasti-ada-solusi-programme-draws-wipos-attention-1783689610",
        "date": "2026-07-10 18:49:49",
        "title": "Minister: 'Pasti Ada Solusi' Programme Draws WIPO's Attention",
        "author": "",
        "source": "ANTARA_ID",
        "tags": "",
        "topic": "Legal",
        "summary": "Indonesia's 'Pasti Ada Solusi' public complaint programme has attracted the attention of the World Intellectual Property Organization (WIPO). Minister of Law Supratman Andi Agtas revealed that WIPO's Director General followed the initiative closely during a recent meeting in Geneva. The programme aims to provide transparent and timely resolution of public grievances related to the Ministry of Law's services.",
        "content": "<p>Minister of Law Supratman Andi Agtas has stated that the \u2018Pasti Ada\nSolusi\u2019 (There Is Definitely a Solution) programme has drawn the\nattention of the World Intellectual Property Organization (WIPO). He\nnoted that during his participation in an ongoing WIPO agenda in Geneva,\nSwitzerland, WIPO Director General Daren Tang specifically mentioned the\nprogramme. \u2018Apparently, he has been following it closely,\u2019 Supratman\nsaid while participating online in the Pasti Ada Solusi programme in\nJakarta on Friday. Supratman assured that all complaints submitted\nthrough the programme would be resolved immediately. However, if a\ncomplaint requires verification or more time, he said it would still be\nresolved within the shortest possible deadline. For complaints that take\ntime to resolve, he expressed hope that his staff would provide a\nwritten response to the complainant regarding the expected resolution\ntimeline. He emphasised that the programme is not merely about the\nMinistry of Law listening, but about ensuring that all Indonesians\nreceive certainty regarding matters they expect the ministry to resolve\naccording to its main duties and functions. Supratman clarified that the\nministry would only resolve complaints related to its own duties and\nfunctions, while for other complaints, it would facilitate forwarding\nthem to the relevant ministries or agencies. He explained that President\nPrabowo desires a government bureaucracy that serves and provides\ncertainty. He also thanked the public for their support and commitment\nto the Ministry of Law in delivering services. The Pasti Ada Solusi\nprogramme is an open dialogue space initiated by the Ministry of Law as\na platform for the public to transparently convey complaints,\naspirations, and reports concerning public services. Guided directly by\nthe Minister of Law, the programme allows the public to monitor the\nfollow-up of their reports to ensure a definite resolution.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/minister-pasti-ada-solusi-programme-draws-wipos-attention-1783689610",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}