{
    "success": true,
    "data": {
        "id": 1814577,
        "msgid": "medicine-redemption-hampered-by-sop-baby-in-bima-dies-1782010222",
        "date": "2026-06-21 07:00:45",
        "title": "Medicine Redemption Hampered by SOP, Baby in Bima Dies",
        "author": "",
        "source": "DETIK_BALI",
        "tags": "",
        "topic": "Social Policy",
        "summary": "A newborn baby in Bima, West Nusa Tenggara, died after hospital staff allegedly obstructed the redemption of urgent medication due to BPJS Health registration issues. The family claims they offered to pay independently and provided ID as collateral, but were told to transfer the mother's BPJS membership instead. The hospital director maintains that all medical procedures followed standard operating procedures and that the infant's complex, critical condition was the primary factor in the outcome.",
        "content": "<p>A married couple, Arif Rahman (28) and Fitriani (20), have lost their\ntwo-day-old baby boy. The infant died at the Bima Regional General\nHospital (RSUD) in West Nusa Tenggara (NTB).<\/p>\n<p>Family representative Ahyar revealed that the baby was born at Monta\nCommunity Health Centre, Bima Regency, on Friday afternoon (19\/6).\nBecause his condition was poor shortly after birth, the baby from Tolo\nUwi Village, Monta District, Bima Regency, was referred to RSUD\nBima.<\/p>\n<p>\u201cHe was born at Monta Community Health Centre but his condition was\ncritical, so he was referred to RSUD Bima,\u201d Ahyar said on Saturday\n(20\/6\/2026).<\/p>\n<p>Upon arrival at RSUD Bima via the Monta Community Health Centre\nambulance, the baby initially received treatment from the medical team.\nHowever, according to Ahyar, the subsequent treatment process was\nhampered because the patient had not yet been registered as a BPJS\nHealth participant.<\/p>\n<p>According to Ahyar, the family had requested that the medicine for\nthe unfortunate baby be redeemed independently without using BPJS. The\nfamily even offered their ID cards as collateral while waiting for money\nto be sent from their village.<\/p>\n<p>However, Ahyar continued, the hospital staff made the redemption of\nthe medicine difficult. \u201cBecause he was not yet registered with BPJS,\nthe redemption of the medicine was made difficult by the staff at the\nRSUD Bima Pharmacy. In fact, the baby\u2019s condition at that time was very\nurgent and required the medicine,\u201d Ahyar said.<\/p>\n<p>Ahyar stated that the family was asked to transfer the BPJS\nmembership of the baby\u2019s mother to the patient in order to redeem the\nmedicine. Shortly thereafter, the baby, who was in critical condition,\nwas pronounced dead.<\/p>\n<p>The baby\u2019s body was then taken to Tolouwi by ambulance for burial.\n\u201cWe deeply regret this incident. We strongly condemn the actions of the\nRSUD Bima,\u201d Ahyar said.<\/p>\n<p>RSUD Bima Director Ihsan spoke out regarding the death of the baby\nboy belonging to Arif Rahman and Fitriani. Ihsan claimed that the\npatient\u2019s treatment was in accordance with standard operating procedures\n(SOP).<\/p>\n<p>\u201cThe deceased patient received continuous medical services from the\ntime he underwent treatment in the ICU of RSUD Bima,\u201d Ihsan said on\nSaturday.<\/p>\n<p>Based on the examination results and assessment of the medical team,\nIhsan stated that the baby was brought to RSUD Bima in a very critical\ncondition. In addition, the unfortunate baby also had complex health\ndisorders requiring intensive treatment and strict medical\nmonitoring.<\/p>\n<p>Ihsan explained that patients with critical conditions and various\ncomplications have a very high level of risk. Therefore, he continued,\nthe final outcome of the service is greatly influenced by the underlying\ndisease condition. Ihsan emphasised that the necessary medical efforts\nhad been carried out optimally.<\/p>\n<p>\u201cRSUD Bima always upholds patient safety, professionalism, and\nhumanitarian values in every service provided,\u201d Ihsan said.<\/p>\n<p>Ihsan also expressed his deepest condolences for the death of the\nbaby. He hopes the public can respond to the information wisely and\nmaintain a conducive atmosphere by respecting the grief being\nexperienced by the patient\u2019s family.<\/p>\n<p>\u201cWe also respect the attention, input, and concern of the community\nas part of a joint effort to continuously improve the quality of health\nservices,\u201d Ihsan concluded.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/medicine-redemption-hampered-by-sop-baby-in-bima-dies-1782010222",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}