Lousy car calls at the Grand Hyatt<\/p>\n
In Jakarta I make my living as a driver. On Saturday, Nov. 15,
\n1997 I got a scolding from my boss because the boss had to wait
\nfor 30 minutes for the car. This was the second time, the first
\ntime the boss waited for 25 minutes, that was about two weeks
\nago.<\/p>\n
I blamed the car call, which is lousy. My boss complained
\nabout it to the Grand Hyatt's bellboys and the answer was \"there
\nare no complaints from other guests, the car call is fine, it
\ncould be that your driver is sleeping, or wandering around, or
\nyour driver didn't hear the call\". I am not deaf yet, I swear to
\nGod I never sleep at the Grand Hyatt's car park. Can they show me
\nwhere I can sleep. I will be very happy to find that spot. It
\nshould be known that levels P2 and P3 are really hot like hell.<\/p>\n
The best place on level P2 is on the right side which faces
\nthe canteen next to the prayer room. There is an air conditioner
\nand it is quite cool here. But this area is always packed with
\ndrivers, and it is difficult to find a space to sit down even on
\nthe floor, let alone to sleep. The car call loudspeaker is not
\ninstalled properly, it hangs temporarily and the sound is
\nterrible.<\/p>\n
Calls from the hotel are intermingled with calls from two
\ncalling points from Plaza Indonesia. Calls from the hotel are
\nmade by different people, some are loud with a tendency to shout
\nimpolitely. Then there are whispered calls, as if they were
\ncalling from the top floor of the hotel, thus drivers need to
\npark their cars close to the loudspeaker. This proves there is no
\nspecific person responsible for attending the calls from the
\nhotel. Sometimes only the last few words of the call can be heard
\nlike ......ke lobby hotel (to the hotel's lobby). All drivers
\nwill ignore this stupid call but the poor boss keeps waiting in
\nvain, as the car will not show up. The people upstairs may say or
\nthink, \"Stupid driver, where are you, why is it taking you so
\nlong to show up?\" Please check the microphone on-off button,
\nprobably while the name is being called the button is not pressed
\nproperly. Calls from the hotel are stingy, or lazy, made only
\nonce. Why not make a standard procedure, or put a script at the
\nmicrophone on how to address proper calls, i.e. names should be
\ncalled twice or three times like what is done by Plaza Indonesia.
\nWho is responsible for the calls when anybody can hold on the
\nmicrophone. Do they have a record of the car calls made? Secure
\nParking operates 24 hours collecting parking fees, why can't this
\ncompany assign somebody to the microphone.<\/p>\n
Let us make everybody happy, both the bosses and the drivers.<\/p>\n
Name and address<\/p>\n
known to the editor<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/lousy-car-calls-at-the-grand-hyatt-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }