Jakarta \u2014 Digital transaction activity at Bank Mandiri (BMRI) has\nrecorded sustained growth, in line with the solid resilience of\nIndonesian public consumption up to the first quarter of 2026. According\nto data from Statistics Indonesia (BPS), household consumption grew 5.52\npercent year-on-year (YoY) in the first three months of this year,\nreflecting maintained public confidence and domestic economic activity.\nAs a strategic partner of the government, Bank Mandiri continues to\ncommit to supporting this momentum by strengthening digital financial\nservices relevant to public needs. The state-owned bank is realising\nthis through the development of features and capabilities of Livin\u2019 by\nMandiri, which delivers a seamless, practical, and integrated\ntransaction experience to support customers\u2019 diverse daily financial\nneeds.<\/p>\n
SVP Digital Retail Banking of Bank Mandiri, Yanto Masyap, stated that\nthe presence of reliable and efficient digital services plays an\nimportant role in maintaining the smooth running of public economic\nactivity amidst high mobility and increasingly dynamic transaction\nneeds. \u201cBank Mandiri continues to strengthen Livin\u2019 by Mandiri as part\nof its strategy to deliver sustainable excellence through adaptive,\nrelevant, and integrated digital services. We want to ensure that every\ninnovation presented can provide transaction convenience while\nstrengthening the company\u2019s role in building an inclusive and\ncompetitive ecosystem that drives the nation,\u201d Yanto said in an official\nstatement on Monday (15\/6\/2026).<\/p>\n
The public\u2019s need for reliable and comprehensive banking services is\nreflected in the number of Livin\u2019 by Mandiri users, which continues to\ngrow sustainably. As of May 2026, the number of Livin\u2019 by Mandiri users\nwas recorded at 40.3 million, growing 28 percent YoY. At the same time,\nLivin\u2019 by Mandiri\u2019s transaction frequency increased 19 percent YoY to\n2.2 billion transactions, with a transaction value reaching Rp2,083\ntrillion, growing 19.6 percent YoY. This achievement reflects the high\nlevel of public trust in Bank Mandiri\u2019s digital services.<\/p>\n
In line with this growth, Bank Mandiri continues to strengthen Livin\u2019\nby Mandiri\u2019s capabilities as a super app able to accommodate various\ncustomer transaction needs within a single integrated platform. These\nservices include interbank transfers and BI-FAST, routine bill payments,\ne-wallet top-ups, QRIS transactions at various merchants, as well as\ntravel ticket purchases and lifestyle needs through the Livin\u2019 Sukha\nfeature. The presence of these interconnected features further\nstrengthens Livin\u2019 by Mandiri\u2019s position as the centre of customers\u2019\ndigital transaction activity within one integrated service ecosystem.\nAdditionally, to further enhance customer convenience in accessing\nbanking services, Bank Mandiri has also introduced the Livin\u2019 Call\nfeature in the Livin\u2019 by Mandiri app. Through this feature, customers\ncan connect directly with Bank Mandiri call centre agents without\nincurring call charges, so that information needs or service assistance\ncan be accessed more quickly and practically.<\/p>\n
These various initiatives are part of Bank Mandiri\u2019s sustainable\nexcellence strategy, which prioritises reliability, scalability, and\ncustomer centricity in digital service development. With a measured\napproach and disciplined risk management, Bank Mandiri is optimistic\nabout maintaining service performance amidst high public transaction\nactivity. \u201cGoing forward, we will continue to strengthen service\ninnovation and strategic collaboration to expand inclusive financial\naccess while supporting the sustainable development of the national\ndigital ecosystem,\u201d concluded Yanto.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/livin-by-mandiri-records-rp2-083-trillion-in-transactions-as-of-may-2026-1781535099", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }