Keys to success: Excellent facilities and service<\/p>\n
Jasmina Janik
\nContributor
\nJakarta<\/p>\n
The writer is director of sales and marketing for Hotel Borobudur
\nJakarta<\/p>\n
If you want to reside close to the business center right in
\nthe heart of the city and require the premises to have all the
\nmodern facilities and amenities in a serene atmosphere, then
\nliving in an apartment is probably the best solution for you.<\/p>\n
Most apartments in Jakarta would probably pass this "criterion
\ntest". However, Garden Wing Apartments owned and operated by
\nHotel Borobudur Jakarta will top competitors on most counts,
\nespecially in regards its prime location with access to almost
\nevery major center in the city. No wonder Garden Wing Apartments
\nhas become the ideal choice for both locals and expatriates,
\nincluding highly active and demanding executives.<\/p>\n
Located on a 9.3-hectare plot, Garden Wing Apartments is only
\nminutes away by car from the city's recreational and tourism
\nsites. Soekarno-Hatta airport is about 30 minutes by car, while
\nfor those with hectic schedules, a helicopter can be booked to
\nfly you to the airport in a few minutes from the helipad of the
\nHotel Borobodur. The Jakarta Cathedral, Istiqlal Mosque, the
\nMerdeka Palace and Monas Square are within walking distance.<\/p>\n
Among its long list of modern conveniences and facilities are
\nan ample private parking lot, 24-hour security and fully air-
\nconditioned apartments that come with multi-channel televisions
\nand Internet services. With its five-star rating, it is only
\nnatural that a world-class swimming pool, jogging track, tennis
\ncourts, spa and so forth are available at Garden Wing Apartments.
\nAll these and more are aimed to satisfy even the most demanding
\ncustomers, like today's fun-loving young families. To boost
\ncustomer satisfaction, attractive discounts for various
\nfacilities are also provided.<\/p>\n
The image and concept of service at Garden Wings Apartments
\nare further enhanced by the personalized service that has always
\nbeen the trademark of Hotel Borobudur Jakarta.<\/p>\n
Targeting the right segment and pampering them with all these
\nfacilities is not sufficient if it is not combined with excellent
\nservice, as Tom Reilly wrote in his bestseller Value Added
\nSelling: "... in today's globalized and highly competitive
\nbusiness environment, one of the vital keys to success is
\nexcellent service." In its efforts to maintain its leadership in
\nthe market, Golden Wing Apartments has kept up its competitive
\nedge and sharpened it further, not only via its hospitable
\ncustomer service professionals, but also from within the deep
\nroots of the company philosophy.<\/p>\n
Providing excellent service is just one of the numerous tools
\nof Garden Wing's successful marketing strategy; continuous
\ntraining of customer service personnel is another. The management
\nalso keeps abreast of each and every latest development in an
\neffort to provide the best to all customers and strengthen its
\ncompetitive edge. As a manager said, "We continuously strive to
\ncreate products and services of the highest value. One proof of
\nour success is that a great number of our tenants are permanent
\nresidents."<\/p>\n
The management also continually evaluates and identifies newer
\nopportunities that are translated into valuable benefits for
\ncustomers. Efficiency and optimizing internal resources,
\nincluding human resources, are key factors in providing the best
\nfor tenants. The delivery of consistently high services is also
\nmaintained to ensure their satisfaction.<\/p>\n
The management of Golden Wing Apartments believe that its
\ncurrent rate of success can be maintained and expanded upon,
\nbased on the plus points of its products, services and the highly
\ncommitted staff and employees of every division. With no small
\ndetail spared and with excellence for customer satisfaction high
\non its priorities, Golden Wing Apartments is indeed a pioneer
\namong executive apartments in the city.<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/keys-to-success-excellent-facilities-and-service-1447899208",
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"sponsor": "Okusi Associates",
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