{
    "success": true,
    "data": {
        "id": 1662852,
        "msgid": "kalisari-subdistrict-head-suspended-over-alleged-ai-manipulation-in-jaki-complaint-handling-1775616757",
        "date": "2026-04-08 09:09:00",
        "title": "Kalisari Subdistrict Head Suspended Over Alleged AI Manipulation in JAKI Complaint Handling",
        "author": "",
        "source": "TEMPO_ID",
        "tags": "",
        "topic": "Regulation",
        "summary": "The Jakarta Provincial Government has suspended the Kalisari Subdistrict Head in East Jakarta following an audit that uncovered suspected manipulation of citizen complaints via the JAKI app using artificial intelligence. The inspection revealed falsified images of illegal parking resolutions, leading to disciplinary actions against the subdistrict head, two officials, and three public facility workers. This incident underscores the provincial government's commitment to bureaucratic reform, enhancing oversight and accountability to prevent future manipulations in public service delivery.",
        "content": "<p>The Jakarta Provincial Government has suspended the Kalisari\nSubdistrict Head in East Jakarta after an audit by the Inspectorate\nuncovered suspected manipulation in handling citizen complaints through\nthe JAKI (Jakarta Kini) app using imitation reasoning or artificial\nintelligence (AI). Jakarta Provincial Inspector Dhany Sukma stated that\nthe examination was conducted systematically in accordance with\ngovernment internal audit standards. \u201cThe results of this examination\nserve as the basis for corrective actions and strengthening\nsupervision,\u201d he said in an official statement, quoted on Wednesday, 8\nApril 2026. This case emerged after a post circulated regarding a report\nof illegal parking via the JAKI app that was declared resolved. However,\nthe report was accompanied by photos suspected to be the result of\nartificial intelligence processing. Based on the audit results, the\nInspectorate recommended to the East Jakarta Mayor to suspend Siti Nur\nHasanah from her position as Kalisari Subdistrict Head. In addition, two\nsubdistrict officials\u2014the Head of the Government Section and the Head of\nthe Economy and Development Section\u2014were given disciplinary sanctions\nand guidance. Sanctions were also imposed on three Public Facilities and\nInfrastructure Handling (PPSU) officers proven to be involved. They will\nface actions in accordance with the provisions in their work contracts.\nDhany stated that these steps are part of the bureaucratic reform\nefforts within the DKI Provincial Government. The local government, he\nsaid, will strengthen supervision and improve accountability in the\npublic complaint handling system. \u201cThis is not just about sanctions, but\nalso about comprehensive system improvements so that similar incidents\ndo not recur,\u201d said Dhany. Previously, a social media post went viral\nshowing PPSU officers allegedly using AI in responding to illegal\nparking reports on Jalan Damai, Kalisari Subdistrict, Pasar Rebo, East\nJakarta. In the post, officers in orange uniforms were seen handling the\nlocation, but the visuals were suspected to have been processed. Changes\nwere evident from the officers\u2019 attributes to the disappearance of\nseveral vehicles in the processed image. The differences between the\nactual conditions and the visuals triggered criticism from netizens who\nviewed the action as a form of manipulation and not reflective of the\nfield situation.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/kalisari-subdistrict-head-suspended-over-alleged-ai-manipulation-in-jaki-complaint-handling-1775616757",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}