{
    "success": true,
    "data": {
        "id": 1691118,
        "msgid": "kai-18-suspected-harassment-cases-occur-on-krl-during-january-march-2026-1776768741",
        "date": "2026-04-21 16:25:52",
        "title": "KAI: 18 Suspected Harassment Cases Occur on KRL During January\u2013March 2026",
        "author": "Larissa Huda",
        "source": "KOMPAS",
        "tags": "",
        "topic": "Regulation",
        "summary": "PT Kereta Api Indonesia (KAI) recorded 21 reports of suspected sexual harassment in the first quarter of 2026, with 18 incidents on commuter rail (KRL) services and three on long-distance trains, a figure that remains low compared to the annual average of around 50 cases since 2020. Despite the relatively small numbers against millions of customer feedbacks, KAI treats each report seriously, implementing measures such as CCTV analytics, blacklisting offenders, and a revamped ticketing system allowing women to select seating near other women. The company urges passengers not to fear using rail transport and to report incidents promptly to foster safer public transportation.",
        "content": "<p>JAKARTA \u2014 PT Kereta Api Indonesia (KAI) has recorded 21 reports of\nsuspected sexual harassment during the period from January to March\n2026. The majority of the reports occurred on commuter rail (KRL)\njourneys, while others took place on long-distance trains.<\/p>\n<p>Although the number is considered small compared to the total\ncustomer feedback, KAI emphasises that every report is handled\nseriously.<\/p>\n<p>Vice President of Corporate Communication at PT KAI, Anne Purba,\nstated that throughout the first quarter of 2026, KAI received 18\nreports of suspected sexual harassment on KRL and three reports on\nlong-distance trains.<\/p>\n<p>Based on KAI\u2019s data from 2020 to 2025, there has been an average of\naround 50 reports of suspected sexual harassment each year. This figure\ncombines incidents on both KRL and long-distance trains.<\/p>\n<p>Anne explained that the majority of reports received involve\nsuspected physical sexual harassment. However, this number is considered\nrelatively small compared to the total customer suggestions, criticisms,\nand feedback received by KAI each year.<\/p>\n<p>In a year, KAI receives around 2 to 3 million suggestions,\ncriticisms, and feedback from customers.<\/p>\n<p>\u201cOut of 2 to 3 million, there are about 50 reports of sexual\nharassment. From a percentage perspective, it\u2019s small, but we take even\none case of harassment seriously,\u201d Anne clarified.<\/p>\n<p>As follow-up actions, KAI focuses on protecting victims and\npreventing perpetrators. Efforts include operating CCTV analytics and\nimplementing a blacklist for sexual harassment offenders.<\/p>\n<p>Additionally, KAI has introduced a revamped ticketing feature that\nallows female passengers to choose seats near other women through KTP ID\nidentification.<\/p>\n<p>Although sexual harassment cases are still recorded, Anne urges the\npublic not to hesitate to use rail transport. She also encourages\nvictims or witnesses to report incidents immediately.<\/p>\n<p>\u201cDon\u2019t be afraid to take the train. We must be safe on public\ntransport,\u201d Anne said.<\/p>\n<p>\u201cReport any incident that makes us uncomfortable, so we can realise\nsafe transportation,\u201d she added.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/kai-18-suspected-harassment-cases-occur-on-krl-during-january-march-2026-1776768741",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}