{
    "success": true,
    "data": {
        "id": 1809501,
        "msgid": "jkn-participant-praises-swift-emergency-room-service-at-hospital-1781765656",
        "date": "2026-06-18 13:11:57",
        "title": "JKN participant praises swift emergency room service at hospital",
        "author": "",
        "source": "ANTARA_ID",
        "tags": "",
        "topic": "Social Policy",
        "summary": "A participant of Indonesia's National Health Insurance (JKN) programme has reported receiving prompt and non-discriminatory care at a Yogyakarta hospital's emergency department. Yuni Kaswanti, who has used the scheme since 2016, noted that treatment was immediate and equal to that of general patients, with no additional costs. She expressed hope that BPJS Kesehatan and partner hospitals will continue to improve their already commendable service quality.",
        "content": "<p>Jakarta - A participant of the National Health Insurance (JKN)\nprogramme, Yuni Kaswanti, has assessed that services at a hospital\u2019s\nEmergency Department (IGD) were swift when she accompanied her husband\nfor treatment at RS DKT Dr.\u00a0Soetarto in Yogyakarta.<\/p>\n<p>\u201cIt was easy, not difficult. Like yesterday, when we went to the IGD,\nwe were served immediately and quickly, given treatment straight away,\ndid not wait long, and there was never any discrimination. So far, the\nservice has always been the same, even though we were once registered in\nClass 3, it was just the same as the service for general patients. We\nfeel it remains optimal,\u201d Yuni said in her statement on Thursday.<\/p>\n<p>Yuni said she and her husband received immediate care upon arrival at\nthe hospital using their JKN programme coverage.<\/p>\n<p>\u201cAs soon as we arrived, there was immediate service. We used JKN\ncoverage; my husband and I are Class 2 participants,\u201d she stated.<\/p>\n<p>She assessed that the hospital\u2019s service does not differentiate\nbetween JKN participants and general patients.<\/p>\n<p>Yuni has been utilising JKN services since 2016, or since she and her\nhusband first married. Throughout using the service, she admitted to\nreceiving good healthcare, from first-level health facilities to\nhospitals in the Yogyakarta area.<\/p>\n<p>\u201cIn the Yogyakarta area, I feel that the service from the community\nhealth centre (puskesmas) is already good and the service is excellent.\nAt the hospital, from the nurses onwards, they are also good, kind, and\nfriendly to patients and their families,\u201d she said.<\/p>\n<p>\u201cThere is no such thing as additional costs while using this JKN.\nFrom treatment to the medicines we consume, everything is free and\nguaranteed. Without JKN, medical costs would certainly be large and\nquite burdensome for the family. But with JKN, we can just focus on my\nhusband\u2019s condition,\u201d Yuni remarked.<\/p>\n<p>She hopes the quality of JKN services and partner hospitals will\ncontinue to be improved, even though the service received so far is\nalready considered good.<\/p>\n<p>\u201cMy hope for the future is that BPJS Kesehatan becomes even better,\nas well as hospital services. So far, the service has been good and\nfriendly,\u201d she said.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/jkn-participant-praises-swift-emergency-room-service-at-hospital-1781765656",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}