A citizen\u2019s report on the JAKI app, responded to with an edited\nartificial intelligence (AI) photo, has led to prolonged repercussions.\nRelated officials have received sanctions for this action.<\/p>\n
As is known, the JAKI report responded to with an AI photo went viral\non social media. Deputy Coordinator of the Special Staff to the Governor\nof DKI Jakarta, Yustinus Prastowo, conducted a review of the\nincident.<\/p>\n
\u201cAs far as checked, it is indeed the case (using an AI photo), in\nline with findings from Diskominfotik and the Bureau of Government,\u201d\nsaid Prastowo when contacted on Sunday (5\/4\/2026). Prastowo was\nresponding to questions about the veracity of the AI photo used to\naddress the citizen\u2019s report.<\/p>\n
The citizen\u2019s report concerned illegal parking in a housing complex\nin East Jakarta. The reported photo showed several cars parked on the\nroadside. There was also an officer in an orange uniform standing at the\nlocation.<\/p>\n
The photo uploader then attached the photo from the JAKI report. The\nfollow-up report photo showed the row of parked cars was no longer\nthere. However, the viewpoint of the photo remained unchanged. Only the\nofficer\u2019s clothing was slightly different. Because of this, the photo\nuploader reported that an AI photo was used to respond to the citizen\u2019s\ncomplaint.<\/p>\n
Subsequently, the DKI Jakarta Provincial Government examined the\nindividual who created the AI-generated follow-up result. Prastowo\nstated that sanctions would be imposed after the examination process for\nthat individual is complete.<\/p>\n
\u201cEverything is in process. There are stages of examination according\nto regulations. So the subsequent sanctions will be determined based on\nthe examination results,\u201d he said.<\/p>\n
DKI Provincial Government Steps<\/p>\n
Meanwhile, the Head of the DKI Jakarta Communication, Informatics,\nand Statistics Agency (Diskominfotik), Budi Awaluddin, stated that\ncoordination has been carried out with the Bureau of Government as the\nfinal validator for all follow-ups on complaints handled by Regional\nDevice Organisations (OPD) and Regional Owned Enterprises (BUMD).<\/p>\n
\u201cThe Bureau of Government acknowledges an error in the validation\nprocess. Previously, no evidence of complaint follow-ups using\nAI-generated photos had been found,\u201d said Budi.<\/p>\n
Budi emphasised that firm actions will be taken against the\nindividual. The DKI Provincial Government will directly reprimand\nKalisari Sub-district.<\/p>\n
\u201cFirst, issuing a written reprimand to Kalisari Sub-district, which\nis indicated to have falsified evidence of citizen complaint follow-ups.\nSecond, re-inputting the citizen\u2019s complaint to be directed to the\nTransportation Agency as the authority for parking matters,\u201d he\nsaid.<\/p>\n
Furthermore, the DKI Provincial Government will issue a Circular from\nthe Regional Secretary containing a prohibition on the use of AI in\nsubmitting evidence of complaint follow-ups. This also serves to remind\nall OPD\/BUMD to handle complaints properly and correctly.<\/p>\n
\u201cFourth, providing specific guidance in the Townhall Meeting\nregarding handling repeated complaints. Fifth, coordinating with the\nInspectorate to design sanctions for OPD\/BUMD proven to have falsified\ncomplaint follow-up evidence,\u201d he said.<\/p>\n
The DKI Provincial Government appreciates the active participation of\nthe community in submitting complaints. Budi encouraged citizens to\ncontinue playing a role in monitoring and providing feedback on the\nfollow-ups carried out.<\/p>\n
\u201cWe urge the public to continue reporting problems in their areas. We\nalso greatly appreciate it if the community checks the follow-up results\nand provides input for future improvements,\u201d he added.<\/p>\n
PPSU Officer Receives SP 1<\/p>\n
DKI Jakarta Governor Pramono Anung has asked the DKI Inspectorate to\nexamine the sub-district head in the area. He stated that the guilty\nparty will be sanctioned.<\/p>\n
\u201cI have asked the Inspectorate to examine whether it was the\nSub-district Head of Kalisari or the Head of Sub-district Affairs.\nWhoever is at fault must be punished,\u201d said Pramono at Pasar Gardu Asem,\nCentral Jakarta, on Monday (6\/4).<\/p>\n
Pramono said that using AI to respond to public reports constitutes\nlying. He urged DKI Provincial Government ranks to provide honest\ninformation.<\/p>\n
\u201cIt is better, for example, if it is not yet resolved, just say it is\nnot yet resolved rather than using AI, which essentially deceives. This\nmust not happen again, because for the Jakarta government, transparency\nis important,\u201d he stated.<\/p>\n
Kalisari Sub-district Head, Pasar Rebo, East Jakarta (Jaktim), Siti\nNurhasanah, was also summoned by the DKI Jakarta Inspectorate to provide\nan explanation. The AI photo is suspected to have been used to respond\nto a citizen\u2019s report on the JAKI app.<\/p>\n
\u201cI was summoned by the Inspectorate at 10:00 WIB. The interview will\nbe after that,\u201d said Nurhasanah as quoted by Antara on Monday\n(6\/4\/2026).<\/p>\n
The East Jakarta City Government has also responded to the\ncontroversy. Pasar Rebo District Head Mujiono said his side has gathered\nPPSU officers up to the sub-district head after the case emerged.<\/p>\n
\u201cWe gathered all PPSU officers, section heads, and the sub-district\nhead for guidance so that in the future, AI is no longer used in\ncarrying out duties,\u201d said Mujiono.<\/p>\n
Siti Nurhasanah assured that the Public Facilities and Infrastructure\nHandling Officer (PPSU) who uploaded the fake photo has been given a\nsanction in the form of a First Warning Letter (SP1). This is due to the\nPPSU officer uploading an AI-generated photo of illegal parking\nenforcement on the Jakarta Kini (JAKI) app.<\/p>\n
\u201cWe apologise profusely for this incident. This becomes a lesson for\nus so that it does not happen again in the future. The officer concerned\nhas been given SP1 and made a statement not to repeat the action,\u201d said\nSiti in his statement on Monday (6\/4\/2026).<\/p>\n
Siti explained that the PPSU officer initially followed up on the\ncitizen\u2019s report of illegal parking that entered through the JAKI app.\nHowever, instead of handling it directly in the field, the officer\nuploaded a fabricated photo as if the location had been cleared.<\/p>\n
The action then went viral on social media. Siti emphasised that she\nhas asked all officers to report if they face obstacles in the field.\n\u201cSo that solutions can be found, rather than taking the wrong steps,\u201d\nshe said.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/jaki-report-on-illegal-parking-responded-with-ai-photo-leads-to-lengthy-consequences-1775620394", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }