Internet banking facilitates customers in banking<\/p>\n
By I. Christianto<\/p>\n
JAKARTA (JP): Some people are reluctant to visit banks due to
\nsuch reasons as long queues or fronting up to unprofessional
\ntellers. Well, they can now enjoy carrying out transactions
\nthrough the Internet from their home PCs.<\/p>\n
Online banking has been here for a while, though only few of
\nus may have made use of it.<\/p>\n
This service, also known as Internet banking or electronic-
\nbanking (e-banking) enables customers to complete transactions
\nthrough cyberspace around the clock. Some Indonesian banks are
\nrunning their websites with transactional capacity, allowing
\ncustomers to conduct true online banking transactions.<\/p>\n
Anyone having accounts with the prepared banks can make real-
\ntime balance inquiries, view their transaction history for the
\nlast two months, transfer money or make payments to their credit
\ncards. They will no longer have to wait for the monthly statement
\nto be mailed out.<\/p>\n
Indonesian banks operating this facility include Bank
\nInternasional Indonesia (BII) and Lippo Bank.<\/p>\n
Other banks in the country planning to run this service
\ninclude Bank Danamon, BCA, Bank Niaga and Bank Mandiri. More
\nbanks will likely follow this trend as customers always seek more
\nconvenient ways in a world full of hybrid, cyber activities.<\/p>\n
Customers can also open a savings account and transfer funds
\nfrom one account to the other online. Holders of credit card
\nissued by the banks can also check their statements.<\/p>\n
When available, hopefully in a near future, customers will be
\nable to obtain loans from banks without having to visit to a
\nbranch.<\/p>\n
Customers can also pay their bills. A bank's online service
\nusually offer customers certain bill payment powers.<\/p>\n
But, most people are concerned about security. Is it really
\nsecure to use online banking?<\/p>\n
BII has taken steps to minimize the risk of information passed
\nbeing stolen by any unwanted party. The bank applies an advanced
\nencryption technique to make sure that no other party can steal
\nthe flowed data. As well, BII uses digital ID certificate\/128-bit
\nencryption.<\/p>\n
Advanced encryption techniques is a must to make sure that no
\nunauthorized people can access any data when browsing.<\/p>\n
Usually, there are so-called Firewalls protecting the
\ninternal networks from the Internet. A Firewall is a system of
\nservers that stand between the internal network and the Internet.<\/p>\n
Internet banking relies greatly on other infrastructures,
\nnamely telephone lines, computer literacy and Internet density.<\/p>\n
Fixed-telephone lines in Indonesia total 6.08 million, or only
\nthree lines to every 100 people nationwide. The figure is better
\nin Jakarta and Bandung (approximately 30 lines per 100). There
\nare some 2.2 million mobile cellular user in Indonesia.<\/p>\n
By the end of last year, Internet subscribers amounted 210,000
\nwith one million users. The figure is estimated to reach 390,000
\nwith 1.4 million users by the end of this year and 500,000
\nsubscribers with two million users in 2001.<\/p>\n
There are about 50 Internet service providers in the country,
\ncovering some 100 cities in 26 provinces.<\/p>\n
Meanwhile, the PC population was three million by last year.<\/p>\n
With multimedia infrastructure project plans in several big
\ncities in Indonesia, the number of Internet users is predicted to
\nincrease significantly, therefore, Internet banking here will
\nalso see a brighter future.<\/p>\n
Tips<\/p>\n
Byber banking no doubt offers ease and convenience, but
\ncustomers still need to be careful, particularly in conducting
\nelectronic payments.<\/p>\n
Don't give your checking or savings account numbers, personal
\nidentification number (PIN) or user ID or anybody else,
\nespecially over the phone.<\/p>\n
Don't write your PIN number or User ID on your notes or carry
\nthem in your wallet or purse. Funds can be stolen from your
\naccount by anyone who has the information.<\/p>\n
Complete any transaction on the PC and never let others take a
\nlook or leave the PC on without you being there. This situation
\ninvites con artists and illegitimate businesses to access your
\naccount.<\/p>\n
Be sure to read and reread all direction and agreements before
\nyou agree on them.<\/p>\n
MPX advises that authorization for direct payments must be
\nmade in writing, and must be signed by the customer or
\nauthenticated by \"digital signature\" (digital signature refers to
\nauthorization via computer using a secure password or code such
\nas an ATM PIN.) An electronic payment is fraudulent if the
\ncompany has not obtained such authorization.<\/p>\n
Authorizations for direct payments should be readily
\nidentifiable as authorizations. If the agreement you signed
\ncontained electronic payment authorization obscurely or in fine
\nprint, the authorization is invalid and the payment is in
\nquestion.<\/p>\n
You must know the company you are doing business with and
\nmaking a copy of any transaction is always a good idea.<\/p>",
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"sponsor": "Okusi Associates",
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