Internet banking essential in the future<\/p>\n
JAKARTA (JP): Although most people are not yet familiar with
\nInternet banking transactions, any delay in providing the service
\ncould cause a setback for the future operation of the local
\nbanks, says an IT expert.<\/p>\n
Elisa Lumbantoruan, the marketing director of PT Compaq
\nComputer Indonesia, said here on Wednesday that the low level of
\nInternet access in the country had become the main reason why
\nmany banks were still reluctant to introduce the technology.<\/p>\n
But he warned that the use of Internet banking would in the
\nnear future become part of people's lifestyle as the technology
\nwould not only make bank transactions easier but also more
\nprivate.<\/p>\n
\"If the banks implement Internet banking this year, the result
\nwill be only felt in the next few years,\" he acknowledged. \"If it
\nis not done now, the banks could lose the momentum,\" he added.<\/p>\n
According to a survey conducted by the Association of
\nIndonesian Internet Service Providers (APJII) in collaboration
\nwith the Indonesian Internet Business Community, Indonesia's
\nindividual Internet users rose 100 percent to two million people
\nlast year.<\/p>\n
The number of Internet users is still relatively low compared
\nwith the total population. But APJII estimates that the number
\nwill grow very quickly in the future.<\/p>\n
Compaq and Microsoft have been providing Internet banking
\nsoftware to several banks including Bank Central Asia (BCA) and
\nBank Internasional Indonesia (BII).<\/p>\n
Paul Hardiman, Microsoft Indonesia marketing director said
\nthat by implementing Internet banking, banks would not only
\nattract more customers but also reduce their own operating costs.<\/p>\n
Internet banking costs about 15 U.S. cents per transaction, as
\ncompared with 29 cents via an ATM, 66 cents for phone banking and
\n$1.77 for service at a branch, according to him.<\/p>\n
He said that banks must provide reliable technology to ensure
\nthe security of their Internet banking services.<\/p>\n
\"Providing reliable security technology is better than just
\nawaiting the issuance of cyberlaw,\" he said, acknowledging that
\nmany people still feared using Internet banking due to the
\nabsence of law that would protect transactions.<\/p>\n
Paul said in the past that people were also reluctant to make
\ntransactions through ATMs for the same reason. \"At present,
\npeople are not worried about the law because the system can
\nprotect customers,\" he added.<\/p>\n
BCA managing director Aswin Wirjadi said that BCA, which
\nintroduced its Internet banking facility late in March, had
\nreceived a good response from its customers.<\/p>\n
He said that its internet banking users had reached 160,000,
\nwith about 12,000 transactions to 15,000 transactions per day
\nsince it was launched on March 30.<\/p>\n
\"We monitor our Internet banking use and transactions are
\ngrowing ... We are optimistic that we will have 600,000 users by
\nthe end of this year,\" he said, adding that half of the two
\nmillion Internet users in Indonesia were also BCA customers.(05)<\/p>",
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"sponsor": "Okusi Associates",
"sponsor_url": "https:\/\/okusiassociates.com"
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