{
    "success": true,
    "data": {
        "id": 1139532,
        "msgid": "indosats-internet-service-1447893297",
        "date": "2005-12-10 00:00:00",
        "title": "Indosat's Internet service",
        "author": null,
        "source": "JP",
        "tags": null,
        "topic": null,
        "summary": "Indosat's Internet service Indosat seems to be catching up with Telkom in terms of greed and inefficiency. For the past four months I enthusiastically promoted Indosat to my friends and associates as a welcome alternative to the monopolistic technology repressing practices of Telkom, whose expensive, substandard Internet services have frustrated us for years.",
        "content": "<p>Indosat's Internet service<\/p>\n<p>Indosat seems to be catching up with Telkom in terms of greed<br>\nand inefficiency. For the past four months I enthusiastically<br>\npromoted Indosat to my friends and associates as a welcome<br>\nalternative to the monopolistic technology repressing practices<br>\nof Telkom, whose expensive, substandard Internet services have<br>\nfrustrated us for years.<\/p>\n<p>I have yet to receive a bill from Matrix even though they have<br>\ntwo addresses as well my e-mail address, I simply pay what they<br>\nask at their local office where they too cannot provide me with<br>\nany kind of bill.<\/p>\n<p>I am told that they cannot activate my MMS service and no one<br>\nknows how to configure my Outlook Express so that it will work<br>\nthrough their service. None of their telephone representatives or<br>\nany technicians from any of three offices have been able to help.<\/p>\n<p>Indosat's Matrix service is a slow GPRS internet connection<br>\nand requires a great deal of time and patience for even the most<br>\nbasic Internet usage, but at the current price is a pretty good<br>\ndeal for those of us who live in remote areas with few<br>\nalternatives for service.<\/p>\n<p>Now it seems that Indosat's \"bait and switch\" tactics are<br>\nabout to be revealed as their Matrix customers are going to be<br>\ninformed that they will soon have to pay four times as much for a<br>\nservice inferior to the one that they had contracted. I am being<br>\ngiven the alternative to continue paying the amount that I<br>\ncontracted with a reduction of services to 5 percent of what they<br>\nwere previously.<\/p>\n<p>So now, in addition to getting bad service for a partially<br>\nfunctional product, are Matrix customers going to pay an<br>\noutrageous price and have our services drastically reduced? Why<br>\nare the people they depict in their ads smiling the way they are?<br>\nThey must not know that the rest of the world is enjoying far<br>\nbetter service for a lot less money.<\/p>\n<p>SCOTT RASMUSSEN<br>\nBali<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/indosats-internet-service-1447893297",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}