{
    "success": true,
    "data": {
        "id": 1565784,
        "msgid": "indosat-on-standby-ahead-of-lebaran-surge-1771693656",
        "date": "2026-02-21 12:01:00",
        "title": "Indosat on Standby Ahead of Lebaran 'Surge'",
        "author": "",
        "source": "VIVA",
        "tags": "lifestyle",
        "topic": "Technology",
        "summary": "Indosat Ooredoo Hutchison is preparing its telecommunications network across 77 Lebaran homecoming routes, anticipating an 18 per cent surge in traffic peaking on the first or second day after Eid. The operator is deploying 2,500 round-the-clock technicians, AI-powered network monitoring, and collaborating with the Ministry of Communications and Digital on 16 joint command posts to ensure service reliability for an estimated 14 million travelling subscribers.",
        "content": "<p>Jakarta, VIVA \u2014 Indosat Ooredoo Hutchison (IOH) has confirmed the\nreadiness of its telecommunications network across 77 Lebaran homecoming\nroutes expected to experience traffic surges.<\/p>\n<p>Senior Vice President and Head of Network Operations at Indosat,\nRaden Tofan, predicted that telecommunications traffic would spike by\napproximately 18 per cent. He said peak traffic was expected on the\nfirst or second day after Lebaran.<\/p>\n<p>\u201cUsually the peak falls on day one or day two after Eid. It\u2019s not on\nthe day itself because people are focused on worship and visiting\nfamily,\u201d he said in Jakarta on Friday evening, 20 February 2026. He also\npredicted that around 14 million of the company\u2019s subscribers would\nundertake Lebaran homecoming journeys this year.<\/p>\n<p>Accordingly, he confirmed the reliability of the network across 77\nhomecoming routes comprising 36 toll road routes, 31 non-toll road\nroutes, and 10 railway routes. \u201cThe routes we have prepared span 8,100\nkilometres across 77 routes, spread over 13 cities,\u201d Tofan said.<\/p>\n<p>Indosat\u2019s network coverage along the Lebaran homecoming routes\nencompasses a number of major Indonesian cities including Jakarta,\nSurabaya, Denpasar, Mataram, Aceh, Medan, Palembang, Pontianak,\nSamarinda, Banjarmasin, Makassar, and Manado.<\/p>\n<p>Beyond the homecoming routes, Indosat has also ensured network\nreadiness at 797 strategic points or points of interest (POI) such as\nbus terminals, railway stations, airports, tourist attractions, and\nhomecoming destinations.<\/p>\n<p>To ensure network reliability during the Lebaran homecoming period,\nIndosat has deployed 2,500 technicians on standby around the clock. \u201cWe\nalso have standby command posts. We are collaborating with the\ngovernment, so we have established around 16 joint posts with the\nMinistry of Communications and Digital (Kemkomdigi),\u201d Tofan\nexplained.<\/p>\n<p>Indosat is also leveraging artificial intelligence (AI) technology to\nimprove the accuracy of network monitoring and field response. The\ncompany\u2019s network monitoring system is now supported by five years of\nhistorical data analysed with precision using AI.<\/p>\n<p>Artificial intelligence is also being utilised to support the\nperformance of field technicians. Indosat has introduced an AI-based\ndigital assistant system that enables technicians to find solutions\nrelated to network conditions in the field and determine the appropriate\ncourse of action in the event of disruptions.<\/p>\n<p>Furthermore, Indosat reported that telecommunications networks in\ndisaster-affected areas in Aceh Province, West Sumatra, and North\nSumatra have been fully restored.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/indosat-on-standby-ahead-of-lebaran-surge-1771693656",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}