{
    "success": true,
    "data": {
        "id": 1661818,
        "msgid": "indicator-public-satisfaction-with-2026-eid-exodus-reaches-80-8-percent-1775602298",
        "date": "2026-04-07 19:20:46",
        "title": "Indicator: Public Satisfaction with 2026 Eid Exodus Reaches 80.8 Percent",
        "author": "",
        "source": "ANTARA_ID",
        "tags": "",
        "topic": "Social Policy",
        "summary": "A survey by Indikator Politik Indonesia reveals that public satisfaction with the organisation of the 2026 Eid al-Fitr exodus stands at 80.8 percent, reflecting positive evaluations of government services amid the mobility of around 47 million citizens. Among actual travellers, satisfaction is even higher at 85.3 percent, with 81 percent of respondents viewing traffic management as improved compared to the previous year, and 79.8 percent perceiving a decline in traffic accidents. This stable and broadly positive feedback across demographics underscores the effectiveness of multi-sectoral public services in transportation and safety, serving as a key metric for ongoing improvements.",
        "content": "<p>Public satisfaction with the organisation of the 2026 Eid exodus\nreached 80.8 percent, according to a survey by Indikator Politik\nIndonesia, which reflects a positive evaluation of government services\namid the mobility of around 47 million citizens. Founder and Lead\nResearcher of Indikator Politik Indonesia, Burhanuddin Muhtadi, stated\nthat this assessment comes from all respondents, whether they undertook\nthe exodus or not. \u201cOverall public satisfaction with the organisation of\nthe 2026 Eid exodus reached 80.8 percent,\u201d he said in the release of\nsurvey findings titled Public Evaluation of the 2026 Eid Exodus\nOrganisation, which was attended online in Jakarta on Tuesday. Among\nexodus participants, the satisfaction rate was recorded higher at 85.3\npercent, combining responses of very satisfied and somewhat satisfied.\n\u201cThis difference is likely because those who did not travel assessed it\nfrom the media, which tends to highlight negative events such as\ncongestion,\u201d he said. He added that this achievement is relatively\nstable compared to the previous year, which was in the range of 80 to 81\npercent. In fact, around 81 percent of respondents rated this year\u2019s\ntraffic flow management as better than last year. The assessment from\nexodus participants was slightly higher, reaching 82.7 percent.\nAdditionally, perceptions of safety also showed a positive trend. As\nmany as 79.8 percent of respondents agreed or strongly agreed that the\nnumber of traffic accidents during the exodus period had decreased, both\nfor minor, moderate, and fatal categories. \u201cAll demographic groups,\nbased on age, gender, education, income, and region, tend to give\npositive evaluations,\u201d said Burhanuddin. Interestingly, respondents who\nactively access social media showed even higher satisfaction levels,\nsuch as Instagram users reaching 88 percent and WhatsApp around 83\npercent. Nevertheless, Burhanuddin emphasised that public evaluation\nremains an important instrument for measuring the quality of\ncross-sectoral services, including transportation and safety. \u201cFor that\nreason, we need systematic methods to measure how positively or\nnegatively the public evaluates those public services,\u201d he said.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/indicator-public-satisfaction-with-2026-eid-exodus-reaches-80-8-percent-1775602298",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}