{
    "success": true,
    "data": {
        "id": 1391696,
        "msgid": "ibm-net-service-1447899208",
        "date": "1998-01-14 00:00:00",
        "title": "IBM net service",
        "author": null,
        "source": "JP",
        "tags": null,
        "topic": null,
        "summary": "IBM net service Recently Mr. Dikdik Hasan responded in this column to my earlier complaint about IBM net service in Medan, North Sumatra. More important than his public response was Mr. Hasan's immediate personal response as soon as my letter appeared, and several times since then Mr. Hasan has cited several actions that have been taken to monitor the Medan problems. The problem that I was having seems to have been corrected.",
        "content": "<p>IBM net service<\/p>\n<p>Recently Mr. Dikdik Hasan responded in this column to my<br>\nearlier complaint about IBM net service in Medan, North Sumatra.<br>\nMore important than his public response was Mr. Hasan's immediate<br>\npersonal response as soon as my letter appeared, and several<br>\ntimes since then Mr. Hasan has cited several actions that have<br>\nbeen taken to monitor the Medan problems. The problem that I was<br>\nhaving seems to have been corrected.<\/p>\n<p>More important, another Medan IBM net user who had previously<br>\ncomplained several times to IBM net without getting any response,<br>\nin the last week has sent another description of his problem, and<br>\nthis time has received a promise of future improvements in local<br>\nservice.<\/p>\n<p>We are grateful for Mr. Hasan's personal attention, and<br>\nconfident that his continued attention will bring improvements.<br>\nThank you to The Jakarta Post for this forum.<\/p>\n<p>DONNA K. WOODWARD<\/p>\n<p>Medan, North Sumatra<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/ibm-net-service-1447899208",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}