Honesty, the Merpati way<\/p>\n
Good news about Indonesia is rare these days and good news
\nabout airlines is even more rare, but I have both to relate.<\/p>\n
A guest of mine, Murray Anderson of Lochar, Meigle,
\nPerthshire, Scotland, arrived on Merpati flight MZ 514 at 1 p.m.
\nin Palangkaraya on the inauspicious day of April 1 to find his
\nwallet missing. It contained about US$2,000 in cash, three credit
\ncards and his driver's license.<\/p>\n
He reported it immediately to the Merpati manager at
\nPalangkaraya airport, Prayana, who promptly had the aircraft
\nsearched. When it was not found there, Prayana contacted Merpati
\nJakarta.<\/p>\n
By 2 p.m., Faizal of Merpati Jakarta security telephoned back,
\nreporting that the wallet and its contents had been turned in by
\none of their cleaning staff. Faizal said the wallet would be
\navailable for collection on Anderson's return through Jakarta.<\/p>\n
This is miraculous! Anywhere else in the world, the best
\nhoped-for result would be a returned empty wallet and unused
\ncredit cards.<\/p>\n
I would like to express Murray Anderson's mighty gratitude to
\nPrayana and Faizal, and above all, to the Merpati cleaning staff
\nin Jakarta. You will appreciate that such a loss is not a good
\nstart to any visit anywhere. In Anderson's case, however, it
\nturned out to be only a slight initial inconvenience that left an
\nenormously positive impression on my guest about Indonesia and
\nMerpati's efficiency and honesty.<\/p>\n
Keep it up Merpati!<\/p>\n
T.C. SCOTT
\nCiteureup, Bogor
\nWest Java<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/honesty-the-merpati-way-1447893297",
"image": ""
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"sponsor": "Okusi Associates",
"sponsor_url": "https:\/\/okusiassociates.com"
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