Help at hand for blackout blues<\/p>\n
JAKARTA (JP): Are you facing electricity problems at home, at
\nthe office or in the factory? Call 123 and the operator will
\npromise to solve it as soon as possible.<\/p>\n
The state-owned electricity company, PT PLN, launched the
\ntelephone line Aug. 17 to improve its service to customers
\nexperiencing difficulties.<\/p>\n
Callers must know the correct address, telephone number and as
\nmany details as possible of the problem before making the call,
\nto help PLN mechanics identify the problem and do the necessary
\nrepairs.<\/p>\n
\"Don't hesitate to call us for any kind of electricity
\nproblems because we at the 123 telephone service line are ready
\n24 hours a day,\" Yogi, one of the 123 staff, told The Jakarta
\nPost yesterday.<\/p>\n
The service currently covers only Jakarta and the surrounding
\nareas, such as Tangerang and Bekasi.<\/p>\n
State-owned PT Telkom telecommunication company has prepared
\nlines for the service to be extended to parts of West Java, such
\nas Banten, Bogor and Purwakarta.<\/p>\n
PLN can start operating the lines any time it wished, said PT
\nTelkom president Asman Akhir Nasution, as quoted by Antara
\nSunday.<\/p>\n
According to Nasution, the opening of PLN 123 service line is
\npart of a PLN-Telkom agreement signed here recently to further
\nimprove their public services together.<\/p>\n
However, there has been no evidence as to whether PLN
\nengineers -- via the 123 service line -- have handled their
\ncustomers' complaints more quickly or more efficiently. (bsr)<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/help-at-hand-for-blackout-blues-1447893297",
"image": ""
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"sponsor": "Okusi Associates",
"sponsor_url": "https:\/\/okusiassociates.com"
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