Following the government\u2019s regulation establishing an 8% applicator\nand 92% driver profit-sharing ratio, ride-hailing giants Gojek and Grab\nIndonesia have introduced new policies by scrapping the budget package\nsubscription scheme for drivers.<\/p>\n
GoTo announced it is terminating the subscription scheme for driver\npartners on the GoRide Hemat service. Going forward, the scheme will\nfollow a profit-sharing system similar to regular GoRide, set at 8%.\nPreviously, the service operated on a subscription model where drivers\npaid a specific fee. With this change, the old scheme is abolished and\nreplaced with the commission model applied to regular GoRide.<\/p>\n
GoTo CEO Hans Patuwo explained the subscription programme was removed\nfollowing an evaluation after the feature was expanded in February 2026.\nBased on the assessment, the company believes the subscription scheme\nneeded to strike a better balance regarding driver welfare.\nConsequently, the programme will be terminated in the near future.<\/p>\n
He added that the scheme change will impact consumer tariffs,\nspecifically for the GoRide Hemat service. GoTo assured that any price\nincrease will be limited and will consider public purchasing power. \u2018The\nimpact of this, specifically only for the GoRide Hemat service, will be\na very limited consumer price adjustment. We ensure this adjustment is\nmeasured and prioritises affordability for the public,\u2019 Patuwo\nstated.<\/p>\n
Similarly, Grab Indonesia announced the closure of the Access Hemat\nSubscription Programme for its two-wheeled driver partners (GrabBike),\nciting the need for better adjustments. The GrabBike Hemat service\nremains available for consumers, but the company confirmed there will be\nfee adjustments prioritising public affordability.<\/p>\n
\u2018For Standard GrabBike users, until now, Grab Indonesia ensures there\nis no price increase,\u2019 said Neneng, a company representative. However,\nfurther details regarding the policy, including the exact timing and\nimplementation mechanism, have yet to be explained.<\/p>\n
CNBC Indonesia spoke with several drivers regarding the policy. They\nacknowledged hearing plans about the removal of the budget service but\nremain confused because the service is still available. According to the\ndrivers, there has been no official notification regarding the\nimplementation of the new policy to date. \u2018They said the budget package\nwas going to be removed, but it hasn\u2019t been removed yet,\u2019 one driver\nsaid.<\/p>\n
One driver explained that the budget service indeed allowed him to\nsecure more orders per day, but his income decreased on the other hand.\nAnother driver stated that while the subscription scheme brought in more\norders, the additional cost burden was quite heavy. \u2018With the app, the\norders are definitely abundant, but it\u2019s like we pay a deduction of Rp\n20,000 per day for every 10 orders,\u2019 he said.<\/p>\n
Other drivers demonstrated a better understanding of the current\nbudget service scheme, noting they now face deductions for a number of\nbudget package trips completed. The amounts vary depending on the trips\nmade. For instance, one to two trips incur a deduction of Rp 3,000,\nwhile 10 to 20 trips can result in a Rp 20,000 deduction.<\/p>\n
Several drivers indicated the deduction is not an issue if they\ncomplete 20 to 30 trips a day, as their total earnings remain\nsubstantial. However, it harms those working short hours, such as only a\nfew afternoon hours. \u2018Those who go out in the afternoon around 5 p.m.\nare at a disadvantage; they don\u2019t want to activate the budget service.\nThey just use the standard service because they get hit with deductions\nlike Rp 13,500 for 5 trips, before fuel and food,\u2019 another driver\nexplained. The drivers voiced support for the service\u2019s removal, as well\nas the new profit-sharing ratio announced by the government last\nmonth.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/grab-and-gojek-scrap-subscription-packages-whats-actually-happening-1780563226", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }