Every morning, Rachman begins his journey from his home in Bogor to\nJakarta, where he works. A private-sector employee and daily commuter\nwho relies on the Jabodetabek electric multiple-unit (KRL) service,\ntravelling by train has become an inseparable part of his routine.<\/p>\n
In recent months, however, the journey has not always gone smoothly.\nA shortage of trainsets has made waiting times and crowding increasingly\nnoticeable for the young Bogor resident.<\/p>\n
\u201cThe shortage of trainsets is really noticeable. Sometimes I end up\non an SF10 or SF8 formation, so it gets even more crowded. Some trains\nalso feel stuffy, and the air conditioning is not very effective, which\nmakes the journey uncomfortable,\u201d Rachman told Republika in Jakarta on\nTuesday (20 October 2026).<\/p>\n
Rachman is one of millions of commuters who rely on the electric\ntrains. The 30-year-old questioned why so many trainsets were\nexperiencing problems at passengers\u2019 expense.<\/p>\n
\u201cI hope KAI and INKA will check again that the trainsets are fit to\nrun and won\u2019t break down during journeys. If they have not passed\ntesting, they simply should not be used yet,\u201d Rachman said.<\/p>\n
The problems affecting seven iE305\/CLI-225 KRL trainsets manufactured\nby state-owned PT Industri Kereta Api (INKA) have come under intense\nscrutiny. PT Kereta Api Indonesia (KAI) president director Bobby\nRasyidin said he understood the impact on customers of faults affecting\nseveral KRL trainsets made by INKA.<\/p>\n
\u201cDisruptions, particularly during peak hours, can directly affect\njourney times and the activities of people who rely on the Commuter Line\nevery day,\u201d Bobby said in a written statement in Jakarta on Friday (16\nOctober 2026).<\/p>\n
Bobby said KAI was treating the issue seriously. Any rolling-stock\nfault that affects passengers\u2019 journeys, he said, must be addressed,\nevaluated and followed up clearly.<\/p>\n
KAI has asked for every technical finding on the trainsets to be\ndealt with comprehensively, Bobby said. INKA, as the rolling-stock\nmanufacturer, has been asked to ensure that corrective measures are\nbased on accountable inspection results and technical assessments.<\/p>\n
\u201cWe need swift and complete follow-up. The root cause of every\nproblem must be identified and then resolved with the appropriate\ncorrective measures,\u201d Bobby added.<\/p>\n
He said support for the national railway industry must go hand in\nhand with responsibility for maintaining the quality of products used to\nprovide public services. KAI is also continuing to provide technical and\noperational support during the evaluation and remedial work.<\/p>\n
\u201cWe support the development of the national railway industry. But\nonce rolling stock is being used to carry people every day, its safety\nand reliability standards must be consistently maintained,\u201d Bobby\nsaid.<\/p>\n
KAI vice-president of corporate communications Anne Purba said the\nseven iE305\/CLI-225 KRL trainsets made by INKA had previously undergone\na phased inspection and maintenance programme. The final trainset\ncompleted the programme on 5 October 2026, and all seven returned to\nservice on the Bogor Line from 6 October 2026.<\/p>\n
\u201cSome technical issues remained after the trainsets returned to\nservice. We have reported all the findings to INKA for action. KAI\u2019s\nteam is continuing to monitor them so that each follow-up measure can be\ntested directly through the trainsets\u2019 performance in service,\u201d Anne\nsaid.<\/p>\n
Anne said the Jabodetabek Commuter Line served 270,891,261 passengers\nfrom January to September 2026, up 6.02% from 255,520,949 in the same\nperiod in 2025. At that scale of service, she said, the reliability of\nevery trainset was crucial, because a single disruption could affect\nother journeys, particularly during peak hours.<\/p>\n
\u201cWhen problems occur, KAI adjusts train operations and makes\noperational changes to maintain service and minimise the impact on\npassengers,\u201d Anne said.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/frequent-krl-problems-leave-passengers-feeling-stifled-and-crushed-1792479077", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }