The Ramadhan to Idul Fitri period consistently sees significantly\nincreased digital transaction activity. To ensure all services operate\nsmoothly amid this surge in activity, PT Finnet Indonesia has activated\nthe RAFI Operations Centre (Ramadhan and Idul Fitri) 1447 H \/ 2026.<\/p>\n
The RAFI Operations Centre serves as the operational monitoring hub\nresponsible for maintaining system stability, transaction security, and\nthe reliability of digital service infrastructure during the Lebaran\nperiod. Through this centre, Finnet monitors various operational aspects\nof its digital services, including transaction success rates, system\nsecurity, and the availability of technology infrastructure supporting\nthe company\u2019s services.<\/p>\n
Monitoring also covers reconciliation and settlement processes to\nensure every transaction conducted by partners and users is accurately\nrecorded and processed. This measure anticipates the potential surge in\ndigital transaction volume that typically occurs during Ramadhan through\nIdul Fitri.<\/p>\n
To maintain optimal service delivery, Finnet has prepared standby\nteams working on rotation around the clock to monitor system performance\nand respond quickly to any service disruptions.<\/p>\n
The RAFI 2026 Operations Centre implementation involves\nrepresentatives from various work units assigned as General Managers\n(GM) and Duty Manager Coordinators (KoDM). They are responsible for\nconducting periodic operational monitoring and ensuring effective\ncoordination between units during the standby period.<\/p>\n
The operations centre is also equipped with virtual morning and\nevening briefings, as well as daily monitoring reports as part of\nevaluation and oversight of digital services.<\/p>\n
Irfan Budi Ramadhan, Head of the RAFI 2026 Operations Centre, stated\nthat establishing this centre is the company\u2019s step to ensure all Finnet\ndigital services remain accessible safely and stably amid increased\ntransaction activity during Ramadhan and Idul Fitri.<\/p>\n
\u201cThrough this RAFI Operations Centre, we ensure all Finnet services\nremain in optimal condition throughout the Ramadhan to Idul Fitri\nperiod. Standby teams from various work units will conduct intensive\nmonitoring of system performance, transaction security, and\ninfrastructure stability, so all partners and users can continue\ntransacting safely and comfortably,\u201d said Irfan.<\/p>\n
Apep MK Noormansyah, Product & Operations director and Acting\nDirector of Finance & Risk Management at Finnet, emphasised that\nsystem readiness and cross-team coordination are critical factors in\nmaintaining digital service reliability, particularly during\nhigh-transaction periods like Ramadhan and Lebaran.<\/p>\n
\u201cThe Ramadhan and Idul Fitri period is a period with transaction\nactivity that tends to increase. Therefore, system readiness,\ninfrastructure, and operational team coordination become essential so\nFinnet services remain reliable, secure, and able to provide optimal\ntransaction experiences for all partners and users,\u201d Apep said.<\/p>\n
As part of efforts to ensure service readiness, Finnet management\nalso held discussions with the Board of Directors of PT Infomedia during\na working visit to the Infomedia Fatmawati office. The meeting discussed\nthe readiness of the FinpayCare team in supporting service operations,\nparticularly in handling customer and partner needs during the RAFI\nperiod.<\/p>\n
Through the RAFI Operations Centre 1447 H \/ 2026 M, Finnet hopes to\nmaintain smooth digital service operations during Ramadhan through Idul\nFitri. With the support of standby teams and reliable technology\ninfrastructure, the company is committed to ensuring every transaction\nconducted by the public can proceed safely, smoothly, and reliably\nthroughout the Lebaran season.<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/finnet-activates-rafi-2026-operations-centre-to-manage-ramadhan-transaction-surge-1773424705", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }