Experience with Bank Niaga<\/p>\n
From Bisnis Indonesia<\/p>\n
My name is Yuwanita Purwadi. I am the wife of and legal heir
\nto the late V. Mailuhu who died on Jan. 4, 1996. My late husband
\nhad a bank account at Bank Niaga, Kyai Tapa branch and the
\naccount number was 221.6726.2.11.<\/p>\n
I wish to relate my bitter experience with Bank Niaga when I
\nwanted to collect the money deposited by my late husband.<\/p>\n
On Jan. 21, 1997 at about 3:45 p.m. I went to the bank to
\nwithdraw my husband's money. To my surprise, the customer service
\nofficer told me that my late husband's account had been closed
\nand the balance was zero.<\/p>\n
A man had withdrawn the money after someone claiming to be my
\nlate husband's father had given him the power of attorney.
\nUnsatisfied with this explanation, I returned to Bank Niaga the
\nfollowing day, in the company of an attorney, and met Perna
\nAmeta. I took along the necessary documents required by the bank,
\nincluding an heir certificate, death certificate, family card,
\nidentity card, savings account and ATM card.<\/p>\n
I met several officials, each of whom said he was the
\nauthorized employee to deal with my case. I was tossed from one
\nperson to another. But the case has not yet been settled. All
\nefforts were to no avail. The bank continued to complicate
\nprocedures, a bureaucracy which is completely incomprehensible. I
\nhope the bank feels ashamed for foolishly giving the money away
\nto someone who had no authority to withdraw it.<\/p>\n
I would like Bank Niaga to quickly settle the account.<\/p>\n
YUANITA PURWADI<\/p>\n
Address known to the editor<\/p>", "url": "https:\/\/jawawa.id\/newsitem\/experience-with-bank-niaga-1447893297", "image": "" }, "sponsor": "Okusi Associates", "sponsor_url": "https:\/\/okusiassociates.com" }