Excelcomindo Pratama (Pro-XL), a major cell-phone player<\/p>\n
Some people use their cellular phone occasionally, while
\nothers use theirs a lot. Whereas the communications requirements
\nof large multinational corporations are perhaps even more diverse
\nthan an individual's.<\/p>\n
Everyone and every company, in the industry jargon, has
\n"unique and specific cellular needs".<\/p>\n
GSM-based cellular phone operator PT Excelcomindo Pratama
\n(Pro-XL) recognizes that these needs, be they individual or
\ncorporate, have to be met in specific and unique ways.<\/p>\n
Since its establishment in October 1998, Pro-XL has been doing
\njust this, finding innovative solutions for a wide range of
\nmultinational companies and individuals; and in the process, has
\nestablished approximately a 20 percent market share.<\/p>\n
Its sales department is divided into two units: Corporate
\nService, which provides cellular telecommunication solutions for
\ncorporate clients; and Premium Sales, which provides service for
\nindividual pro-XL postpaid customers.<\/p>\n
Pro-XL corporate sales and premium services department general
\nmanager, Agung B. Laksono, explained his and his two teams
\nphilosophy: "We are not just in the business of selling a
\nproduct. We first discuss the customer's requirements and offer
\nthe service based upon what we decide upon."<\/p>\n
Its qualified human resources are backed up by the use of
\nadvanced fiber optic technology, meaning users of its network
\nthroughout Java, Bali and Lombok receive crystal-clear
\ncommunications.<\/p>\n
Solutions<\/p>\n
With this in mind, the department has come up with an
\nimaginative range of services and products for their clients.<\/p>\n
Corporate Close Group Billing is an option for companies that
\nwish their workforce to stay in touch without running up huge
\nbills. It promises major discounts, in some cases cheaper call
\nfees than on land-lined phones, for internal communications
\nbetween Pro-XL customers within the same company. Phone usage can
\nalso be controlled; users can set their own limits.<\/p>\n
Bills can also be dispatched on an individual department
\nlevel, to further control costs. Bill summaries for total company
\nusage are also available. This service is ideal for companies
\nthat wish to separate the cell-phone usage of each department. In
\naddition, every outgoing call can be identified. So bosses need
\nnot worry that company money is being used to subsidize a
\nfledgling love affair, for example. Paying the bills is a smooth
\nprocess; billing information is available online, as is paying by
\ndirect debit from major banks.<\/p>\n
Corporate Private Net is a service offered to an individual
\nuser or a group of users within a company. The objective is to
\nlimit outgoing calls by only allowing certain numbers to be
\ndialed, normally work or business related.<\/p>\n
Even though outgoing numbers are controlled, users of the
\nCorporate Private Net can still receive calls from whomever. They
\ncan also add any Pro-XL postpaid feature to the service.<\/p>\n
Flexibility<\/p>\n
"Flexibility is the key. And we are still not yet satisfied.
\nWe plan to become even more flexible," Agung promises. Each
\ncustomer, be they individual or corporate, has a dedicated
\nrepresentative to explain to them their options and keep them in
\ntouch with new developments. Agung says the teams in both
\nSurabaya and Jakarta are kept consistently busy.<\/p>\n
One such development is Wireless Applied Technology (WAP),
\nwhereby cell-phone users can access information from the Internet
\nand send and receive e-mails on the move. For Pro-XL, these
\ntechnologies fall under value-added services. The company is
\ncurrently undergoing trials and will be at the forefront making
\nit available.<\/p>\n
According to Agung, the key factors are handset availability
\nand whether customers are comfortable with the technologies. One
\nthing is for sure, "the technology is not the driver behind the
\ndevelopment, but the service is". Pro-XL, then, is well placed to
\nbecome a major player in what some analysts believe will be the
\nmarket of the future.<\/p>\n
For more information on any of the services mentioned above,
\ncontact the corporate sales departments at:<\/p>\n
PT Excelcomindo Pratama
\nMenara Rajawali Lt. Dasar,
\nJl. Mega Kuningan Lot#5.1
\nKawasan Mega Kuningan
\nJakarta 12950
\nTel: 021 575 9694<\/p>\n
or in Surabaya,<\/p>\n
Jl. Raya Margorejo Indah,
\nBlok D 206-207
\nSurabaya 60238
\nTel: 031 841 5151<\/p>",
"url": "https:\/\/jawawa.id\/newsitem\/excelcomindo-pratama-pro-xl-a-major-cell-phone-player-1447893297",
"image": ""
},
"sponsor": "Okusi Associates",
"sponsor_url": "https:\/\/okusiassociates.com"
}