{
    "success": true,
    "data": {
        "id": 1841259,
        "msgid": "digitalising-social-protection-a-gateway-to-accelerating-digital-public-services-1783212703",
        "date": "2026-07-05 06:50:59",
        "title": "Digitalising social protection: A gateway to accelerating digital public services",
        "author": "",
        "source": "ANTARA_ID",
        "tags": "",
        "topic": "Social Policy",
        "summary": "The Indonesian government is prioritising the end-to-end digitalisation of its social protection programme to address persistent data inaccuracies that have led to mistargeted aid distribution. A new online portal allows citizens to self-register for assistance, while a network of local agents equipped with digital IDs is being deployed to help those without internet access. The initiative, supported by artificial intelligence, aims to ensure state support reaches the most vulnerable following high-profile cases of undetected need.",
        "content": "<p>In early May 2026, news of a 16-year-old student in Samarinda,\nidentified as MRS, who died from an infection caused by wearing shoes\nthat were too small, went viral on social media. The case served as a\nwake-up call for the government, highlighting that there are still\npeople in need of assistance who remain undetected by the existing\nsystem.<\/p>\n<p>A year earlier, the Chairman of the National Economic Council (DEN),\nLuhut Binsar Pandjaitan, stated that only half of the total social\nassistance budget of Rp500 trillion actually reached the intended\nrecipients. Every ministry and agency involved in distributing social\naid faces the same problem: inaccurate data leading to mistargeted\ndistribution.<\/p>\n<p>To address this, the government, through the Committee for the\nAcceleration of Digital Transformation (KPTDP), has made the social\nprotection programme the first to undergo end-to-end digitalisation.\nFifi Aleyda Yahya, Director General of Public Communication and Media at\nthe Ministry of Communication and Digital Affairs, said the\ndigitalisation of social protection is a way for the state to better\nrecognise the conditions of its citizens so that aid can be delivered\naccurately to those who truly need it.<\/p>\n<p>Rahmat Danu Andika, Coordinator of the KPTDP Daily Task Force,\nexplained that in September 2025, the committee began building a\n\u2018pipeline\u2019 connecting citizen data across various ministries and\ngovernment agencies. Through this system, individuals who feel they need\nsocial assistance can register themselves independently by accessing the\nportal perlinsos.kemensos.go.id. This system is expected to reduce the\nadministrative hurdles often faced by those in need.<\/p>\n<p>The committee has also prepared a solution for those without mobile\nphones. They can be assisted in registering by social protection agents\nwho possess a Digital Population Identity (IKD). In a trial conducted in\nBanyuwangi, East Java, the government involved 4,087 social protection\nagents, consisting of dasawisma cadres, village operators, and Family\nHope Programme (PKH) agents. The number of agents was intentionally\nexpanded so they can be close to all levels of society.<\/p>\n<p>Danu noted that dasawisma cadres are volunteers already present\nwithin the community, so their proximity to residents is very close. He\nexpressed hope that more people will obtain an IKD, allowing them to\nalso become social protection agents and help reduce targeting errors.\nThe programme is supported by artificial intelligence.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/digitalising-social-protection-a-gateway-to-accelerating-digital-public-services-1783212703",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}