{
    "success": true,
    "data": {
        "id": 1630635,
        "msgid": "digital-transactions-surge-during-eid-services-tested-at-peak-hours-1774245075",
        "date": "2026-03-23 12:10:05",
        "title": "Digital Transactions Surge During Eid, Services Tested at Peak Hours",
        "author": "Ilham Tirta",
        "source": "REPUBLIKA",
        "tags": "",
        "topic": "Technology",
        "summary": "Digital transactions in Indonesia experienced a sharp increase of over 130% in February 2026, escalating further during Eid al-Fitr 1447 H amid mudik travel, takbiran night, and early holidays, highlighting the public's growing reliance on digital platforms for shopping, payments, and travel services. This surge tested the resilience of digital infrastructures, causing slowdowns and transaction queues during peak hours, as noted by Manage Engine's Technical Manager Hanief Bastian, who emphasised the need for full IT visibility to detect anomalies swiftly. The event underscores the critical role of robust digital systems in sustaining economic activities, with future seasonal peaks demanding enhanced technological and operational preparedness to maintain user trust.",
        "content": "<p>The surge in digital transactions during Eid al-Fitr 1447 H serves as\na significant marker for public activities and the resilience of\ntechnology services in Indonesia. During this year\u2019s Eid celebrations,\nthere was a sharp increase in transactions over a short period,\nparticularly during mudik travel, takbiran night, and the initial days\nof the holiday. Data indicates that even before Eid, digital\ntransactions had risen by more than 130% in February 2026. This trend\ncontinued during the festive period, as the public relied on digital\nplatforms to meet various needs, from shopping and payments to travel\nservices. This shift affirms the changing habits of the public, who are\nincreasingly dependent on digital services. In situations of high\nmobility and limited time, applications have become the primary choice\nfor transacting without needing to visit service locations directly.\nHowever, the simultaneous surge in traffic also placed pressure on\nsystems. During busy hours, several services were reported to experience\nslowed responses and transaction queues, especially when access\nincreased concurrently. Technical Manager of Manage Engine, Hanief\nBastian, stated that the Eid period serves as a direct test for the\nreadiness of digital systems. \u201cWhen organisations lack full visibility\nof their IT environment, teams will struggle to detect anomalies quickly\nand prevent potential service disruptions,\u201d he said in a statement on\nMonday (23\/3\/2026). According to him, the main challenge lies in the\nhighly dynamic traffic patterns. Surges can change within hours,\ntriggered by simultaneous transactions, promotional programmes, and\ntravel needs. This situation demonstrates that digital infrastructure is\nno longer merely a support but has become an integral part in\nmaintaining the continuity of economic activities. Even the smallest\ndisruptions could directly impact public transactions. Amid the\nincreasing complexity of systems, many companies now manage hybrid\ninfrastructures that combine on-premise services and multi-cloud. This\nmodel provides flexibility but also demands more comprehensive\nmonitoring to anticipate disruptions more quickly. The Eid surge thus\nacts as a real-world test of resilience for digital services. The\nability to keep systems stable under high pressure is key to maintaining\nuser trust. Looking ahead, increased digital activity during seasonal\nmoments is expected to continue. This requires greater preparedness, not\nonly in terms of technology but also operational strategies, to ensure\nservices remain reliable when needed by the public.<\/p>",
        "url": "https:\/\/jawawa.id\/newsitem\/digital-transactions-surge-during-eid-services-tested-at-peak-hours-1774245075",
        "image": ""
    },
    "sponsor": "Okusi Associates",
    "sponsor_url": "https:\/\/okusiassociates.com"
}